Get High-Speed Internet and More in Pullman, WA

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99 /mo
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Frontier Broadband Connect Pullman

Your local Internet, phone, TV, video, wireless, and security experts for home and work

Frontier Communications offers broadband, voice, DISH® Network satellite TV, wireless Internet data access, data security solutions, and specialized bundles for residential customers, small businesses and home offices, plus advanced communications for medium and large businesses. To experience Frontier residential and commercial services first-hand, visit us in-store. We can also help you connect your smart home with laptops, routers, cameras, thermostats and more.

Store Address

110 NE Whitman ST
Pullman, WA 99163
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Store Hours

M-F: 8:30am-6:30pm
Sat: 10:30am-5pm
Sun: Closed

Pullman Location

Reviews

4.5 out of 5 stars | Based on 42 Reviews

KATIE HILL PULLMAN, WA

KATIE Reviewed WFT Reviews

There were lots of billing issues. I had to talk with three different individuals to get my bill adjusted to where it was supposed to be.

JASON HELSEL PULLMAN, WA

JASON Reviewed WFT Reviews

So far everyone I've talked to has been pretty helpful, but there were some hiccups along the way. I signed up for a high speed service plan that I was told I could get, but when they came to do the install we found that we could only get a lower speed service. Luckily, I hate Time Warner/Spectrum enough that I was willing to put up with that, but it was a little disappointing. Pretty good service so far though so I'm happy enough.

CHRISSY ECKSTRAND PULLMAN, WA

CHRISSY Reviewed WFT Reviews

Just had internet service set up at my home - and all went very smoothly. I was impressed by the technician who arrived at the very beginning of the time blocked off for me (8am-12). My house is older and it needed some troubleshooting, but the technician completed the job quickly and successfully! Set up went all together very well.

ABRAHAM ABDULWAHID PULLMAN, WA

ABRAHAM Reviewed WFT Reviews

I had a great experience when they activated my Internet services . Thanks a lot

COLT SHELTON PULLMAN, WA

COLT Reviewed WFT Reviews

He did a great job of answering my questions and getting my internet up and going. He even went about and beyond to get answers to questions that were outside his his knowledge base.

JENNIFER ZAMBRISKI PULLMAN, WA

JENNIFER Reviewed WFT Reviews

Easy. Simple. Fast. And, the man who came to my house to do the install was polite and professional!

HANNA STARK PULLMAN, WA

HANNA Reviewed WFT Reviews

My experience was awful!!!!! I created a time for some to come install my internent and they never showed then I was on hold for 2 hours being passed arround from help person to help person with no one knowing what to do. Once finnaly 3 hours later someone told me why no one showed up so I cancled my account. worst service!

WILLIAM BIERBAUM PULLMAN, WA

WILLIAM Reviewed WFT Reviews

The gentleman that came was on time very courteous very helpful didn't mind going back to his truck in bad weather to get a splitter to make sure that my phone and my CareLink was on the same line very very helpful he was taking me because the guy that was supposed to come was sick that in itself says what a wonderful employee he is I don't know his name unfortunately but if you look through the records I'm sure you'll find out who it was. Great service

STEPHANIE ROETER PULLMAN, WA

STEPHANIE Reviewed WFT Reviews

The installation tech was early to come check out the connection cables outside and was very professional! I was very impressed and so far the internet connection has been stable.

CHRISTINE OAKLEY PULLMAN, WA

CHRISTINE Reviewed WFT Reviews

I recently arranged internet services for a family member. The customer service on the telephone was extremely helpful. Although options were mentioned, there was no pressure to purchase a more expensive package or service. I have Frontier services in my own home. I have used their "telephone tech support" once to assist with internet problems. The person walked me through everything I needed to do to fix the problem....and it worked! I am very pleased.

KATELYNN DOBSON PULLMAN, WA

KATELYNN Reviewed WFT Reviews

So happy with Frontier! We had Time Warner Unternet service before we switched, and we were constantly having to call customer service and have technicians come work on our network, sometimes 3 times a week. I've had ZERO PROBLEMS with Frontier!!! Best Internet service!

BENJAMIN MACPHERSON PULLMAN, WA

BENJAMIN Reviewed WFT Reviews

Good service guys. Way to go.

ABBY HALL PULLMAN, WA

ABBY Reviewed WFT Reviews

Had a little trouble with the wifi at first but Frontier was able to fix it in a timely manner.

KASSANDRA ZWICK PULLMAN, WA

KASSANDRA Reviewed WFT Reviews

I told them I was leaving on vacation in 4 days and they made sure to send out a tech to set up my services! Great customer care! Much better than TWC!

DAREN ULREY PULLMAN, WA

DAREN Reviewed WFT Reviews

More than happy with the service tech on time very friendly and the Internet service perfect for what I need.

JOSEPHINE BILLON PULLMAN, WA

JOSEPHINE Reviewed WFT Reviews

Absolutely wonderful customer service and great service. I love that there’s no hidden fees or price hikes. Highly recommended! Thank you so much!”

LIZ MCPHERSON PULLMAN, WA

LIZ Reviewed WFT Reviews

Got internet installed to the house on a Saturday. The technician was friendly and very helpful. He went above and beyond what I expected. He also went and got me a modem because mine had not came in the mail. Then helped me install and setup my service. This was unexpected but much appreciate---they told me I had to self install.... The service is okay, but that's probably because I got the lowest speed available. Overall, I am pretty satisfied with frontier.

PIQUE CHOI PULLMAN, WA

PIQUE Reviewed WFT Reviews

Installment service is great. But the user name and the password they gave me is wrong, and the phone number they added in the system is wrong. It makes it impossible for me to link my account to pay the bills online. The live chat representative also doesn't show up to chat.

PETER AWINDA PULLMAN, WA

PETER Reviewed WFT Reviews

The customer service is excellent. The sales rep Austin is very helpful and accommodating. He was willing to work with me on the right time to come and install the Internet service

KELLY CROOK PULLMAN, WA

KELLY Reviewed WFT Reviews

The young man who installed our internet was courteous, fast and efficient.

RACHEL MATHESON PULLMAN, washington

RACHEL Reviewed WFT Reviews

Frontier was very accomadating and worked hard to find something that worked for me. I was traveling before I moved into our house but wanted service the day we arrived (4+ weeks in the future) and they made it happen,

CHLOE RAMBO PULLMAN, washington

CHLOE Reviewed WFT Reviews

I love Frontier - I've moved my account to every house I've had and I've never had trouble. Tom from Moscow/Pullman helped me with replacing my jack plate and installation and it couldn't have been a better experience. So helpful and awesome - love it!

MARGARET UNKEFER PULLMAN, washington

MARGARET Reviewed WFT Reviews

Great experience all around. Easy, pleasant phone conversation to get an account set up. Service tech that set up my internet was fantastic and able to install a new jack in a better location in my house. Very pleased overall!

VISHAL PATIL PULLMAN, washington

VISHAL Reviewed WFT Reviews

Good service.

BRIAN NICHOLSON PULLMAN, washington

BRIAN Reviewed WFT Reviews

From Tech support during modem self installation to Customer service for online account setup, Frontier representatives were helpful and provided outstanding customer support. Thank you!

JACOB CRAIG PULLMAN, washington

JACOB Reviewed WFT Reviews

Install went well and great customer service.

JOHN LEE PULLMAN, washington

JOHN Reviewed WFT Reviews

Installation was quick, service guy was extremely nice, and the internet is pretty fast.

LAURA PIANOWSKI PULLMAN, washington

LAURA Reviewed WFT Reviews

The internet works great, is extremely affordable, a router is included, and customer service is very good.

ANAISHA JAYKUMAR PULLMAN, washington

ANAISHA Reviewed WFT Reviews

I reallyt liked the customer service. They were able to get me set up with my internet connection without any hassel. They were also prompt to follow up with any questions, concerns and reminders. I have not had a problem with my connection , it works greta.

THERESA EXUM PULLMAN, washington

THERESA Reviewed WFT Reviews

While my initial experience with Frontier wasn't great, the service representatives I spoke to afterward completely turned my experience around! They were quick to respond, knowledgeable about the services, and genuinely cared about resolving my issues.

DEVINNE SCHULTZ PULLMAN, washington

DEVINNE Reviewed WFT Reviews

They have been so helpful from day one. It's nice to be able to know that you're getting great service from great people. The guy who came to install my wifi was fantastic. My router hadn't shown up yet, so he gave me a spare that he had so that I could have wifi that day!

STACY PETTITT PULLMAN, washington

STACY Reviewed WFT Reviews

I recently signed up for internet in my home. My house was wonky so I couldn't do the self set up. A service man came out, was really friendly, prompt and awesome and got everything set up quickly and efficiently.

TREY BENSON PULLMAN, washington

TREY Reviewed WFT Reviews

The man setup the service while my roommate and I we're gone from the apartment. Came back and setup the modem on my own, took about 10 min and the service kicked in immediately and has worked since to satisfactory. Glad I chose frontier over Time Warner Cable.

TIANNA KENDALL PULLMAN, washington

TIANNA Reviewed WFT Reviews

Very accommodating and very nice company. A lot cheaper than Time Warner

DELTA HARRIS PULLMAN, washington

DELTA Reviewed WFT Reviews

Happy so far with the price and service

KARRISA CRUZ PULLMAN, washington

KARRISA Reviewed WFT Reviews

Customer Service was very friendly and they went up and beyond to help me get the best deal I could. Still waiting on Router setup (but today is my scheduled set up date.)

KENEDEE PASSOS PULLMAN, washington

KENEDEE Reviewed WFT Reviews

I can connect with 3-4 devices on a 6 Mbps smoothly! So far so good. And very cheap with great service

MARK ROBISON PULLMAN, washington

MARK Reviewed WFT Reviews

The initial call to customer service I got a good slick willy saleswoman. Very nice but she was clearly pushing products and services I wasn't asking for. I called a second time and got a gal who was very helpful and more concerned about helping me.

REBECCA ALT PULLMAN, washington

REBECCA Reviewed WFT Reviews

Customer service gets 5 stars and i hope once my service begins i can rate that at 5 stars as well :)

AMANDA BRINKWORTH PULLMAN, washington

AMANDA Reviewed WFT Reviews

After 2 weeks of service, we are considering switching to Twc. Evidently the wiring in our house is preventing us from reaching advertised speeds. In fact we are only able to really do one rthing at a time with the wireless (e.g. he netflix, phone browsing, etc.) At times we are only getting 1.5 mbps!

RACHAEL SARGENT PULLMAN, washington

RACHAEL Reviewed WFT Reviews

Frontier internets great. Good high speeds and downloads. Good customer service who try to help until the problem is solved!

CARLOS ANGUIANO PULLMAN, washington

CARLOS Reviewed WFT Reviews

Customer Service Rep was knowledgeable and provided outstanding service. He was patient as provided details to all questions asked.

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