Get High-Speed Internet and More in ID

Frontier Communications offers the best for TV, Internet, and Home Phone services.
Simply Broadband Max
$
19
99 /mo
  • No Home Phone Commitment
  • As fast as 6 Mbps
  • 2-year price guarantee on Internet

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Frontier helps the Idaho economy thrive.

Do you need an Internet connection that won’t be a financial burden on a tight budget? Or, are you searching for a high-bandwidth connection that will give you quick online access to email, websites, shared files, and more? There are plenty of good choices out there. The 2.73% of households that earn less than $20,000 each year can count on Frontier for affordable Internet options. Frontier also offers high bandwidth connections for work-at-home professionals who need rapid access to websites, email, and shared files. Frontier Communications brings jobs, infrastructure, and utilities to Idahoans. This helps to strengthen the Idaho economy and lower the 8.00% rate of unemployment. Frontier actually employs thousands of Idahoans. Frontier provides fast, dependable, and affordable High-Speed Internet packages to 568,000 homes all over The Gem State over a fast and reliable network. There are TV, Internet, and home phone bundles from Frontier that will cater to your priorities whether you’re looking for fast speeds, reasonable prices, a stable connection, or all three. Home services can make life easier. Learn more about your options. Call today for Idaho Internet prices.

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Frontier High-Speed Internet, with speeds as fast as 24Mbps

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Frontier home phone, with unlimited local and long-distance

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DISH® TV with crystal-clear HD, hundreds of channels, and a FREE Hopper® Whole-Home DVR

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Frontier Secure to protect your documents, devices, and identity

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High-Speed Internet bundles, with better rates for each service

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Double Play Bundle

Broadband Max Digital Phone Essentials

Prices starting at just
$ 47
98 /mo
 

As fast as 6 Mbps

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Unlimited local calling

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Triple Play Bundle

Broadband Max America's Top 120+ Digital Phone Essentials

Prices starting at just
$ 107
97 /mo
 

As fast as 6 Mbps

Small TV

190+ Channels 60+ HD Channels

Small Phone

Unlimited local calling

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Triple Play Bundle

Broadband Ultra America's Top 200 Digital Phone Unlimited

Prices starting at just
$ 135
97 /mo
 

As fast as 12 Mbps

Installation

Free Installation& Activation

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240+ Channels 90+ HD Channels

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Unlimited nationwide calling

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Reviews

4.4 out of 5 stars | Based on 365 Reviews

SARA ROMINE BONNERS FERRY, ID

SARA Reviewed WFT Reviews

Everything went great, it was a easy hookup, and plenty of help.

STEPHEN OSBORNE MCCALL, ID

STEPHEN Reviewed WFT Reviews

Great service. Would recommend them to anyone.

JOSEPHINE JONES MOSCOW, ID

JOSEPHINE Reviewed WFT Reviews

I'm excited for my new wifi and love the service still!

BONNIE LIPNICKEY COEUR D ALENE, ID

BONNIE Reviewed WFT Reviews

When I called to get information over the phone I was met by a courteous, well informed representative. Your prices are very competitive and fair. Our service was obtained promptly by a very pleasant installer. The speed of our Internet is not as fast as we had with another company but we are very happy to report it is working wonderfully with our streaming and our other devices even when operating several devices at a time. Thank you Frontier for being exactly what we were looking for.

JEFF DEES COEUR D ALENE, ID

JEFF Reviewed WFT Reviews

Excellent

JOSEPH WILSON COEUR D ALENE, ID

JOSEPH Reviewed WFT Reviews

everyone I've spoken to at Frontier has been more than helpful. for someone like me who has Parkinson's and or recently beat cancer. My life is spent on the internet and conversing with people or ordering things I need. I I left Spectrum for their lousy poor customer service. with Frontier I found great customer service, courteous field service people and a company that follow through with their promises.

KARIANN MARQUIS NEW MEADOWS, ID

KARIANN Reviewed WFT Reviews

Installer was on time, professional and worked quickly. Great job!

DAVID CLAMPET SPIRIT LAKE, ID

DAVID Reviewed WFT Reviews

Internet is good but customer service sucks.

KELCIE HEDMAN POST FALLS, ID

KELCIE Reviewed WFT Reviews

I haven't had any gaps in the service and it has maintained speed which is a huge improvement over the service we had previously.

TYRIE WOODFORD POST FALLS, ID

TYRIE Reviewed WFT Reviews

Rep was helpful on the phone and answered all my questions. Shipment arrived as promised, and was able to get phone help with installing the wifi router so everything was set up. I did need that help and the tech support was able to walk me through it.

DARREN CLAUSEN HAYDEN, ID

DARREN Reviewed WFT Reviews

I could write pages of the horrible customer service we have received. I have easily called in 40-50 times trying to get phone and internet service. I am beginning to think you guys are in the used car business, because setting up phone service seems foreign to you. Oddly, just today I overheard someone at another restaurant table talking about having the same issues with Frontier, so my situation is apparently the norm. Next week, I will see if anyone bothers to show up for the 4th installation appointment I have received, to go along with 3 orders. You transfer people around so much that mistakes are repeatedly made. I doubt I will remain a customer for long....

JESSICA MARKEL COEUR D ALENE, ID

JESSICA Reviewed WFT Reviews

I would give zero stars if I could. I was very excited to switch my provider for cable and internet. I was signed up fairly easily. Then as soon as I hung up my entire order was canceled - I only found this out a couple days later when I called to change the appt time. I was not emailed I was not called. I spent over an hour with a representative and two supervisors as they tried to figure out what happened. Turned out the first representative messed it up and told me a poet for the internet was available when it was not. Furthermore, I was promised several times by the senior supervisor that she was personally going to call me two days later and update me on the status is the port. Not only did I never get a call two days later, I never got a call at all. Extremely upset with this company, would never recommend and it was a complete waste of a credit check. Plus the stock options are in the toilet! Stay away!!!

BRANDELL BROOKS HARRISON, ID

BRANDELL Reviewed WFT Reviews

Excellent service and quality. My internet has never been faster and when we called to ask something to be done we were treated with friendliness, expediency and efficiency. Good job!

DONALD LOVEGREN KELLOGG, ID

DONALD Reviewed WFT Reviews

Installer was on time, professional, personable, and helpful. Excellent service, no issues.

STEVE BLACKBURN KINGSTON, ID

STEVE Reviewed WFT Reviews

We had an appointment every week for a month and nobody would ever show up ...the phone had been in the house for the last two previous owners. We would have to drive 4 miles down the road to use our cell phones to make these appointments. So after a month somebody just flip the switch and turn on the darn phone and never came out . Very very unhappy with new customer service

CHARLES COLLINGWOOD HOMEDALE, ID

CHARLES Reviewed WFT Reviews

So far it has been a blessing. Glad I made the switch. I will let my friends know.

TIMOTHY DAVIS HORSESHOE BND, ID

TIMOTHY Reviewed WFT Reviews

I would give Frontier ZERO stars if I could. Far and away the absolute worst internet experience I have ever had. The installer was good, once he finally got here. He's probably the employee from this company that knows what they are doing.

DANAE WHEATON DONNELLY, ID

DANAE Reviewed WFT Reviews

After getting set up for an internet line, and waiting ,and having multiple dates to get hooked up,and not showing up time after time, now I am told that there is not enough ports and I will not be receiving an internet line. This has resulted in a lot of wasted time. (On my end)

HOURI BEHESHTIFAR MOSCOW, ID

HOURI Reviewed WFT Reviews

The streaming quality is good, download speed is not.

MARGARET FRUM COEUR D ALENE, ID

MARGARET Reviewed WFT Reviews

the service is so bad they didnt even show up for two appointments the current appointment is may first and that is the fifth appointment ive made just to get things set up

MARGARET FRUM COEUR D ALENE, ID

MARGARET Reviewed WFT Reviews

the service is so bad they didnt even show up for two appointments the current appointment is may first and that is the fifth appointment ive made just to get things set up

KELLIE BROCK POST FALLS, ID

KELLIE Reviewed WFT Reviews

Questions where answered and service was in a timely matter.

CHARLOTTE JONES MOSCOW, ID

CHARLOTTE Reviewed WFT Reviews

Customer service was great. Technical support was right on time. Internet works like a dream. So easy, great deal for the money.

ROBERT DAVIS MCCALL, ID

ROBERT Reviewed WFT Reviews

On time for installation and excellent service. Internet service good so far.

AMANDA RUSNELL COEUR D ALENE, ID

AMANDA Reviewed WFT Reviews

Efficient and friendly installation. I was told by Spectrum that Frontier' s Simply Broadband Ultra (12 Mb/s) was too slow for watching Netflix, but I decided to try it out anyway. I'm so glad I did because it works great and it's literally half the price of the cheapest Spectrum internet service.

HOWARD LEFFLER POST FALLS, ID

HOWARD Reviewed WFT Reviews

Fantastic service. Your delivery and ducking to your commitment was outstanding.

STACEY GASSMAN KELLOGG, ID

STACEY Reviewed WFT Reviews

So far so good. Still a new customer but I'm impressed already. The price is way better than my service with suddenlink and less hassle. Glad I finally switched.

KERRY INGLE HAYDEN, ID

KERRY Reviewed WFT Reviews

Drew the Tech, the best so professional. learned all information to make me feel comfortable with new service. I recently became a widow on March 1, 2017. needed to make this change, and was very nervous, Drew's professional service assured me I made the right decision .Reception is excellent and fast The lower rate is what I needed also.

LAUREN MCKENZIE COEUR D ALENE, ID

LAUREN Reviewed WFT Reviews

My experience with getting my internet connected went very well. I was told by the technicians i was not able to set it up by phone and that i needed a laptop in order to set up my service. I had a friend come over and use her laptop and we could not figure it out i called later that night to hopefully resolve the issues i was having getting the internet connected and the guy i spoke to said that i have to wait until midnight for everything to be finalized. The next day the internet still was not working. I called again and finally got someone who knew what they were doing and he walked me thru a few steps over the phone (nothing like the directions said) and finally got the internet to work and i was actually able to do it all from my phone as well!

JERROD HORTON CASCADE, ID

JERROD Reviewed WFT Reviews

O boy it was just the coolest experience I've ever had, just the beez knees.

JEFFREY BELLEFEUILLE WILDER, ID

JEFFREY Reviewed WFT Reviews

The quality of the internet it fine? But when it comes to customer service it is hit or miss. I signed up for internet and had extra services that I did not approve on my bill, when I called to correct this is took 7 phone calls with 7 people. Some would say they couldn't help, it was there and couldn't come off, while others would say they removed it, yet when my bill came it was still there.

OSTIN ARTERS MOSCOW, ID

OSTIN Reviewed WFT Reviews

It is a very time consuming installation with little cooperation even with previous members. The customer service is questionable but are able are supportive to what they say is their limitations.

VICTORIA WILLIAMS COEUR D ALENE, ID

VICTORIA Reviewed WFT Reviews

We have used Frontier in the past and are waiting on our equipment to arrive so we can return to having internet in the home. Very affordable, outstanding customer service.

DAVID GIBBS HAYDEN, ID

DAVID Reviewed WFT Reviews

Ordered service and over a week later still no active phone line. I called and they said someone failed to process the order so that the people that do the hook up connection would complete the work. Even though they dropped the ball the hook up was delayed another 5 days. I was on hold the last time I spoke with a representative for 20 minutes, I had to leave and I was told I would be called back with the outcome of the scheduled time for hook up of the phone line. I never recieved a cal back.

JOSHUA MUSIKA MOSCOW, ID

JOSHUA Reviewed WFT Reviews

We have had a great experience with Frontier! They communicate clearly and help make a decision based off of your needs.

PRISCILLA WILSON WILDER, ID

PRISCILLA Reviewed WFT Reviews

Was told my service would be connected on the 27th. No call or anything so i call and they tell me to wait another week. My account had been canceled and reactivated 2 or 3 times because of an error on their end. Ended up just backing out and requesting a refund. If i could leave zero stars i would.

NEIL HORNOR POST FALLS, ID

NEIL Reviewed WFT Reviews

Hassle free internet setup. Easy to setup. My very first time having internet access at my house. The speed isn't all that impressive but it gets the job done for what I need to do.

KAYLA MYERS HAYDEN, ID

KAYLA Reviewed WFT Reviews

Working great and great prices!

ALYSSA NORTHRUP KELLOGG, ID

ALYSSA Reviewed WFT Reviews

Great high speed Internet :)

PAMELA ANAIN COEUR D ALENE, ID

PAMELA Reviewed WFT Reviews

Staff on phone was friendly and knowledgeable. Have not had installation yet.

TERRY DUNCAN SANDPOINT, ID

TERRY Reviewed WFT Reviews

Thank you for your persistence in getting me signed up with the frontier safety feature! Also, whoever signed me up originally was very knowledgeable about your services. I didn't write his name down, darn it, so, thanks,

BRANDY ELLINGTON COEUR D ALENE, ID

BRANDY Reviewed WFT Reviews

Internet is slower than I was expecting, and even though I paid for a deposit for internet and phone, I'm only getting internet service. I am disappointed with the customer service and lack of communication from Frontier. I am unable to access my online account because it says my account doesn't exist.

DAVID NABORS SANDPOINT, ID

DAVID Reviewed WFT Reviews

The guy that came and hooked up my Wi-Fi was very courteous very respectful very helpful and I had a great time no complaints

BARBARA SINSLEY SPIRIT LAKE, ID

BARBARA Reviewed WFT Reviews

Fast install. We need a land line for a medical device. Cost is high for what it is going to be used for, unfortunately we have no choice but to pay the price.

MICHELLE CROWLEY PARMA, ID

MICHELLE Reviewed WFT Reviews

Excellent customer service! We live in a very rural area and our roofline is low in the surrounding hills, we contacted over 10 different companies attempting to get Internet, they all told us, sorry we can't help you. Frontier had us on the map as able to get service. Their technician came out and took the time to explain to us why we weren't able to get their service, and looked at our location and recommended a company we hadn't tried to contact yet. He was very nice and extremely helpful. Although I can't speak to the actual Internet service, their customer service was great!

PAULIA TILLMAN SPIRIT LAKE, ID

PAULIA Reviewed WFT Reviews

Customer service phone reps was great. Instillation was good. I'm not crazy about the internet reception. I have a small area it's only needed for my smart DVD player for my TV and my tablet and it makes me reset and unplug everyday sometimes more than once a day. My neighbor just moved and she wasn't hooked up with the phone wall outlet and I was. Same pkg.

MONIQUE DAVIS PARMA, ID

MONIQUE Reviewed WFT Reviews

It was a very good conversation. Very helpful with my problem going on.

MARGARET HESS SPRINGFIELD, ID

MARGARET Reviewed WFT Reviews

It was very good I does all that we want and I would recommend frontier to everyone that ask. Thank you very much.

AHINE LEAL PARMA, ID

AHINE Reviewed WFT Reviews

Got internet from frontier and have had problems from the start. From my appointment being canceled and my account suspended for no reason and waiting for someone to show up to set up internet only to have them not show up then waiting a week for someone else to show up. They set it up in 10 minutes but never tested it apparently because I had to wait another year week to have someone check it out since I still don't have internet. Still waiting to see if I'll get internet, but thinking of getting rid of frontier all together

BROCK WALDO PINEHURST, ID

BROCK Reviewed WFT Reviews

Nice people, nice quality. Just what I ordered.

PAM MCCOY HAYDEN, ID

PAM Reviewed WFT Reviews

I would provide 5 stars - however, there was a HUGE mix up that prevented service from being installed on the first set date and now I have had to wait an additional 12 days before my service can be installed. No offer to waive the deposit or compensate for the mistake made on their end at all. It took three different reps, talking to the deposit dispute department and finally a good customer service rep that took the time to fully resolve the issue. Again, I am waiting an additional amount of time for installation, taking another day off work to be around and hope that the service is worth the wait.

JAZMIN VALADEZ MOSCOW, ID

JAZMIN Reviewed WFT Reviews

We have to constantly reboot the modem. It is slow and connection is constantly being lost.

JOSH FROSTROM WILDER, ID

JOSH Reviewed WFT Reviews

Internet keeps going in and out. But works good when it does work. Web site sucks hard to get signed up

LESLIE MANNING POST FALLS, ID

LESLIE Reviewed WFT Reviews

I really enjoy my frontier services.

SCOTT BENGFORT POST FALLS, ID

SCOTT Reviewed WFT Reviews

Your service is barely minimal. It often has terrible latency and I have to wait much to long to connect.

JARED BALLS ABERDEEN, ID

JARED Reviewed WFT Reviews

Loving the service so far keep up the great work and service. And thanks again.

JAMIE LOVELASS COEUR D ALENE, ID

JAMIE Reviewed WFT Reviews

Service install was quick and service tech was very friendly and knowledgeable would recommend to friends and family

CELIANNIE MARY RIVERA MOSCOW, ID

CELIANNIE MARY Reviewed WFT Reviews

I really like that they change the contracts and i have more speed internet

DEBRA RUST POST FALLS, ID

DEBRA Reviewed WFT Reviews

All good so far

KELLY JACOBS KELLOGG, ID

KELLY Reviewed WFT Reviews

The customer service has been great so far. I'm still waiting for my modem but it looks like they are tracking it for me

LINDY WEIKER RATHDRUM, ID

LINDY Reviewed WFT Reviews

Thanks for the internet. I thought at first it wasnt going to work for my netflix and things like that but it is actually working out great. I got it set up on my own while waiting for tech support to answer my call, which was around a half hour. My bill isn't To spendy which is nice. Definitely worth it too me. Thanks frontier! ☺

MALISA SAUER KELLOGG, ID

MALISA Reviewed WFT Reviews

I worked with one of your supervisors that goes by the name Axel. He provided exceptional customer service, and was able to get the order i had been trying to place for the past month together with no problems that he wasn't able to work through quickly, and efficiently. I now have internet at my home, and I'm completely satisfied with it. Thank you!

NANSI CISNEROS SAGLE, ID

NANSI Reviewed WFT Reviews

I am just moving to Idaho and technician was at residence right on time, and called to let me know status of installation. Very friendly and reliable.

COLE GUSTIN HORSESHOE BND, ID

COLE Reviewed WFT Reviews

Great service and awesome customer service

JACK POST POST FALLS, ID

JACK Reviewed WFT Reviews

The tech there showing through here promptly awesome service good Internet thank you very much God bless you

SARAH JORGENSEN DONNELLY, ID

SARAH Reviewed WFT Reviews

Frontier is pretty fast. The only reason I did not give 5 stars was because our Internet goes off alot. Probably because I live in the mountains. But over all I am pretty happy with Frontier.

SHINA MORRIS MOYIE SPRINGS, ID

SHINA Reviewed WFT Reviews

Very reliable. the sales and service technician is fast and efficient.

KAYLA GARDNER POST FALLS, ID

KAYLA Reviewed WFT Reviews

Very friendly and helpful

DANIEL AUER RATHDRUM, ID

DANIEL Reviewed WFT Reviews

The installer Rocky did a fantastic job. The service is what he said it would be.

CAMILLE LABELLE OLDTOWN, ID

CAMILLE Reviewed WFT Reviews

I have used frontier for at least 16 years. I recently moved and started my service at my new location. I had previously had very good service when calling Frontier. This time, I had to make several calls and was put on hold multiple times. The first time I finally hung up after being on hold for 45 minutes. I figured I would call back during a less busy time. The second time I was again on the phone for over one hour. I was put on hold at least 4-5 different times for longer than 10 minutes per hold. This is all just to get standard service, after already being a customer for 16 years. They were not able to get someone out for well over a week to get my service turned on, and when the tech showed up, he informed me that the services I was promised was not accurate. I was told I would get two free phone jacks for my install fee, and he said that was not true. He also said he was not supposed to install phone jacks if there was any snow around the house. I was not told this, which you think they would have done, considering it is the middle of winter. This was the most frustrating and ridiculous service experience I have had. I will not recommend Frontier to anyone at this time. I'm not sure why their customer service has changed so drastically in such a short time, but they definitely need to make changes!

PATRICIA ORMISTON BONNERS FERRY, ID

PATRICIA Reviewed WFT Reviews

We had a local man from here come out to check our service, and he was GREAT his name is Chris and I recommend him to everyone! But the 800 numbers were a big mess spent 5 hours one night trying to get some questions answered!

AMY GROWS SAGLE, ID

AMY Reviewed WFT Reviews

Fast Customer Service with a live human to talk to !

ANGEL MCCOLLUM WEIPPE, ID

ANGEL Reviewed WFT Reviews

Tech was very professional. Prompt service. Informative. Patient with my questions.

CLARISSA BEAUREGARD OROFINO, ID

CLARISSA Reviewed WFT Reviews

My frontier customer service agent was friendly, kind, and fun! Thanks for excellent service!

MATTHEW MACLIN MOYIE SPRINGS, ID

MATTHEW Reviewed WFT Reviews

Good service but wasn't able to get the full speed installed because of an issue with the line underground

JEAN REVAUL DONNELLY, ID

JEAN Reviewed WFT Reviews

Good service.

RAYMOND SCHMITZ MCCALL, ID

RAYMOND Reviewed WFT Reviews

Although the call in ordering process was completely un-satisfactory (mis-filed order resulted in my losing a day of wages having taken the day off work), ultimately the installation day went well. Brandon was a rock star. His professionalism was notable, and should be recognized!

CHRISTINE PAPKA PONDERAY, ID

CHRISTINE Reviewed WFT Reviews

My technician was prompt and informative. He even came back by later that day to assist when the internet wasn't working doppelganger installation.

LILLIE COLEMAN MOSCOW, ID

LILLIE Reviewed WFT Reviews

We have really enjoyed our internet service! Every time I have called with a question the operator has really helped me out, so thank you!!

MIKAYLA SCHLENKER COEUR D ALENE, ID

MIKAYLA Reviewed WFT Reviews

Installation was super quick and I have had no problems. Plus I got a great deal! Cheapest I could find in the area.

INEZ LARRUSEA HOMEDALE, ID

INEZ Reviewed WFT Reviews

Awesome service! So far enjoying!

TRISTINA WILSON SANDPOINT, ID

TRISTINA Reviewed WFT Reviews

Well I've only been a customer for a short time but so far not disappointed! The price for internet is so affordable compared to other companies. Huge plus! Felt comfortable speaking with Frontier representatives, all of them seem knowledgeable in Frontier services. The technician that set up our Internet was very friendly and didn't leave until his job was done even though he ran into a few hang ups (none of them his fault) along the way. So far our internet has been incredible. Very pleased. No complaints here! Thanks!

MICHELLE STROPE POST FALLS, ID

MICHELLE Reviewed WFT Reviews

The technician went above and beyond to ensure that my cable worked properly. I appreciate you hiring such great people.

KAYLA PREST MOSCOW, ID

KAYLA Reviewed WFT Reviews

Very nice and helpful. I gave 4 stars because the rep did try to sell me on getting a more expensive package a bit too much. Overall I've been happy with my service.

DAVID DAVIS HOMEDALE, ID

DAVID Reviewed WFT Reviews

Great company Great customer service Technician was very prompt and helpful Thank you

JANET LARIMORE MCCALL, ID

JANET Reviewed WFT Reviews

Frontier service is the best in our area. Lose service quite frequently though. Think there should be a compensation for this! Have had service at several different home locations.. all have been excellent! But, this last time the service was absolutely horrible! I waited from 12 pm until 5 pm to have a serviceman drop a box at my door and leave! Shortly before 5! No knock.. just left it! I called the local office and was told that is the way we do.. we do the outside work and leave the box. There is directions to hook up! No there was not! I had to call customer service and was on the phone for 2 hrs. They could not even find my account! Not sure why I had to wait 5 hours for a box! Sure this will get me no points! SORRY!!!

RYAN COUCH HAYDEN, ID

RYAN Reviewed WFT Reviews

So far the internet service has been very reliable and I have no complaints. The service tech was polite and completed install in a timely manner.

DEANNE LANGREDER MCCALL, ID

DEANNE Reviewed WFT Reviews

We had service already set up and ready to go for us at our new place, super appreciated working with Frontier. Big thanks to Marc for getting us up and going!

DEREK KENNEDY MCCALL, ID

DEREK Reviewed WFT Reviews

Friendly installer. So far the internet has been just fine.

KELSEY RICE BONNERS FERRY, ID

KELSEY Reviewed WFT Reviews

When I called to initially set up an internet plan, I was not entirely happy with the phone set up service- 3 star rating. I was supposed to receive a phone call back with an installation setup date... I waited almost 2 weeks and then Chris - Frontier Installation- called and told me he was going to be at my home today for installation... I had to take time out of work, as I had no idea when my installation was scheduled because I never received a call to inform me. Anyway I thought that Chris was extremely knowledgeable, efficient, and kind. He had my internet set up in record time, I wasn't gone from work for very long. I give him a 5 star rating!

JAMES CORDELLA HARRISON, ID

JAMES Reviewed WFT Reviews

💯 % satisfied 👍🏼😀

LAURA MELLAND POST FALLS, ID

LAURA Reviewed WFT Reviews

It took a day longer for the hook up but once I received service it worked great, I am assuming due to the inclement weather. I was impressed with all the contacts I spoke with they all were very helpful and acted promptly. Thank you

RONALD KIRBY MULLEN, ID

RONALD Reviewed WFT Reviews

every one was very helpful with set up and get the enter net going I thank you all for your help

PAUL PARKER RATHDRUM, ID

PAUL Reviewed WFT Reviews

Very professional and courteous lots of knowledge explained everything completely.

SUSAN LANE POST FALLS, ID

SUSAN Reviewed WFT Reviews

Our installer was prompt, polite and efficient. He not only got us set up but made sure it worked and we knew how to operate everything (I'm not tech savy).

JENNIFER DUNTEMAN COEUR D ALENE, ID

JENNIFER Reviewed WFT Reviews

Awesome installation guy!

DANIEL HOSSFELD PLUMMER, ID

DANIEL Reviewed WFT Reviews

Excellent service and no problems so far. Can't say the same for my last isp. The installer was very nice as well and professional. I'd give more stars if possible.

DIANE HILL WALLACE, ID

DIANE Reviewed WFT Reviews

At first my order got cancelled and I wasent notified. But after I found out the girl that helped me was very nice and very helpful and she got me fixed up very quickly. So I'm very happy that everything got worked out..thank you. I will recommend to friends and family.

COURTNEY DURHAM COEUR D ALENE, ID

COURTNEY Reviewed WFT Reviews

My service guy was awesome. Even though the phone jack for my apartment could not provide the full signal that I wanted for my Wifi service, he still did everything he could to max that thing out. Very helpful, professional guy. :)

AMANDA WHITLEY KELLOGG, ID

AMANDA Reviewed WFT Reviews

The second women who helped me with my account was very helpful and got everything fixed.

JERI STOECKERT HAYDEN, ID

JERI Reviewed WFT Reviews

Everything went smoothly with my set up and my internet is working great! Glad I made the switch from Time Warner to Frontier! Great value!

JAMES DUMMLER RATHDRUM, ID

JAMES Reviewed WFT Reviews

From the installation to the daily use, Frontier gets it done. Customer Service awnser quickly and stays with you until your issue is taken care of to your satisfaction.. Nice...very nice

SHERRY LEGACIE HOMEDALE, ID

SHERRY Reviewed WFT Reviews

I have had several different services, frontier by far has been the best.

SAM STEWART COEUR D ALENE, ID

SAM Reviewed WFT Reviews

It's good. I wasn't happy In the beginning though , it forever for my service to be on! 2 weeks to get my service started but it wasn't necessarily frontiers fault. But I'm sure I won't have Any problems. Comcast recommended you for CDA area so ... Thanks for letting me be a valued customer!

GLENDA HAWLEY MOSCOW, ID

GLENDA Reviewed WFT Reviews

The service technician was 1/2 hr. later that he had predicted. However, he (Aaron) seemed very competent and knowledgeable. He was polite and very pleasant with which to work.

MARK HALL SANDPOINT, ID

MARK Reviewed WFT Reviews

Customer service did. Great job. Thanks

HANNAH WILKERSON SPIRIT LAKE, ID

HANNAH Reviewed WFT Reviews

Tech from Frontier came and set up my service in Spirit Lake. He was so friendly fast and efficient. I am so happy with my service already!

JASON VANSLYKE MCCALL, ID

JASON Reviewed WFT Reviews

Fast internet and easy setup. No Hassel.

MEGAN HAMPTON DONNELLY, ID

MEGAN Reviewed WFT Reviews

The technician worked us in sooner than expected and was punctual. He got the work done quickly and everything has been working well since.

REBECCA SCHOONMAKER KINGSTON, ID

REBECCA Reviewed WFT Reviews

The sales people were very nice but I didn't like the fact that they kept trying to sell extra products to me. It wasn't until I was blunt and to the point they just focused exactly what I wanted. I have not dealt with the service people at this point.

COLTON DAVIS COEUR D ALENE, ID

COLTON Reviewed WFT Reviews

Great service

MARK KIRK KELLOGG, ID

MARK Reviewed WFT Reviews

My installer was prompt curtious and very knowledgeable. coudn't ask for more!

ANTONIO BRAVO WILDER, ID

ANTONIO Reviewed WFT Reviews

Great service. Great internet signal.

SHANNON MARTIN OROFINO, ID

SHANNON Reviewed WFT Reviews

Service has been great.

GREGORY CUDE SANDPOINT, ID

GREGORY Reviewed WFT Reviews

All of the technicians and office employees were very professional and did an excellent job.

REBECCA KELLMER BAYVIEW, ID

REBECCA Reviewed WFT Reviews

outstanding service

IAN HEISER HAYDEN, ID

IAN Reviewed WFT Reviews

I was so excited when I got my service! The technician was quick with setup and the speeds are unbelievable. I'm really conent with my service (:

ANGELICA GARIBAY MARSING, ID

ANGELICA Reviewed WFT Reviews

Thanks to Frontier,I will be able to complete my homework. GREAT SERVICE and reliability definitely recommend it to anyone.

CATHY AGAMAU HAYDEN, ID

CATHY Reviewed WFT Reviews

So far I'm happy with services. I'm looking foward to be satisfied with this package. I like the one time payment for the modem.

ROBIN GUTHRIE WILDER, ID

ROBIN Reviewed WFT Reviews

We have landline service only and it is clear. We are pleased with it. It was installed on time by a service technician who was professional and friendly.

HEATH BOWEN RATHDRUM, ID

HEATH Reviewed WFT Reviews

I just got my service and it's great. The technician was quick, courteous and helpful.

MICHEAL BAILEY MOSCOW, ID

MICHEAL Reviewed WFT Reviews

just installed today the installer was very nice and professional thank you

GENE SMITH GARDEN VALLEY, ID

GENE Reviewed WFT Reviews

Courteous people on the phone and a very knowledgeable and personable installer. Internet service is good.

TERESA SMITH CAREY, ID

TERESA Reviewed WFT Reviews

The lady I spoke to was awesome! She went above and beyond to help me get issues resolved. I'm still waiting for things to get adjusted, but she did her part great!! :)

MADDISON DEGENSHEIN MOSCOW, ID

MADDISON Reviewed WFT Reviews

Aside from being put on hold for a while, everyone I spoke to was very helpful. There is a college rush and I believe they handled it well. The gentleman who installed my system was very nice and worked quickly.

NICHOLAS BEVERIDGE HAYDEN, ID

NICHOLAS Reviewed WFT Reviews

Great and quick service! Thanks Frontier! Much friendlier than my previous provider.

DEBBIE JOHNSON KELLOGG, ID

DEBBIE Reviewed WFT Reviews

The customer service rep that helped me was incredibly professional, helpful and cheerful...best experience I have had with Frontier to date. You need to clone him...or let him train.

SHIRLEY BROWER COEUR D ALENE, ID

SHIRLEY Reviewed WFT Reviews

We were scheduled to have our phone installed on August 12th . We drove over 110 miles to our new address only to find that the phone was not hooked up. Three days later we returned to our previous home and after a conversation with a very nice man in customer service hopefully the misunderstanding was solved. We will be returning again to the new address in September and hope to find everything in working order.

CRYSTAL BARNES SAGLE, ID

CRYSTAL Reviewed WFT Reviews

The person I talked to was very kind and helpful! She was able to answer all of my questions and was also quick and efficient!

MISH GIBBS NEW MEADOWS, ID

MISH Reviewed WFT Reviews

Excellent help

MICHELLE MOORE GENESEE, ID

MICHELLE Reviewed WFT Reviews

I was a little disappointed with the wait time to get it installed, but when the day came, and it was installed it was quick and painless. The gentleman was nice and very professional. And I haven't had much of a issue with the service itsself.

MATTHEW TRUITT SPIRIT LAKE, ID

MATTHEW Reviewed WFT Reviews

The tech support is amazing!

MARY HOKENSON POST FALLS, ID

MARY Reviewed WFT Reviews

I am very happy with the service I received, from the phone calls and the technician who came to the house...everyone was very helpful and courteous. Such a rare commodity these days. I am enjoying the internet service as well! Thank you so much for everything.

MICHAEL EVANS CASCADE, ID

MICHAEL Reviewed WFT Reviews

Happy with the rep she got my order fixed snd tried to get me in as doon as possible she did a really good job

HANNAH KNECHT MOSCOW, ID

HANNAH Reviewed WFT Reviews

Good internet.

ROY RIPZ MOYIE SPRINGS, ID

ROY Reviewed WFT Reviews

Great customer service and fast internet

SHIRLEY GEORGE NAPLES, ID

SHIRLEY Reviewed WFT Reviews

It is such a blessing to have a phone service to actually work in my forest of trees and mountains. Thank you.

AMBER CLAY MARSING, ID

AMBER Reviewed WFT Reviews

I loved our installer! Service has been great! Thank you

JESSICA ROUSE COEUR D ALENE, ID

JESSICA Reviewed WFT Reviews

When we first called to set up the service was great. But then our tech didn't show up when it was suppose to. I answered every phone call I got that day. So I cAlled in and asked what happens no one knew what was going and I spoke to three reps. But finally the tech did come out. And we are most definitely enjoying it. Better than TWC.

JACOB BROWN KELLOGG, ID

JACOB Reviewed WFT Reviews

Great install but unable to receive advertised download speed

MAUREEN DETAR POST FALLS, ID

MAUREEN Reviewed WFT Reviews

Still waiting on a tech to stop by. Frontier said Monday and it is Wednesday now. The phone service was wonderful over the weekend but the in-person service leaves something to be desired. Hmmmm...

GARTH DANA SAGLE, ID

GARTH Reviewed WFT Reviews

Your Rocky was Awesome! I really enjoy having wifi for my smart phone.

TERI DEBAENE DALTON GDNS, ID

TERI Reviewed WFT Reviews

the installer went above and beyond

FRANSICA OCAMPO MARSING, ID

FRANSICA Reviewed WFT Reviews

Very helpful, amazing customer service, very nice people, answer all my questions!

ROSEANNE ROBERTS PLUMMER, ID

ROSEANNE Reviewed WFT Reviews

The people I dealt with were friendly and helpful. Everything is working great.

PAT GRIPLETT PRIEST RIVER, ID

PAT Reviewed WFT Reviews

Had a hard time contacting person now at frontier. Also the wait for the technician to come was long and no response why he never came. Later when technician came he apologized and our service was started with a smile

CAROLYN BROADWAY SANDPOINT, ID

CAROLYN Reviewed WFT Reviews

Tech was on time and courteous. Professional. With very few options he managed to get me the internet services I needed when I thought I couldn't get it at all.

MICHAEL SHINAVIER MOYIE SPRINGS, ID

MICHAEL Reviewed WFT Reviews

I've had nothing but a positive experience so far. Installation was a day earlier than scheduled, went quickly, and we were up and running in no time. Price appears to be much less than other companies offering comparable services.

RAYMOND CARSTON PINEHURST, ID

RAYMOND Reviewed WFT Reviews

Fast and efficient. Everything worked at a very fast rate. Very Happy

VICTOR SHULTZ HAYDEN, ID

VICTOR Reviewed WFT Reviews

Excellent service from your call center agent and field tech. Both friendly and professional

KELSEY BLAGDEN RATHDRUM, ID

KELSEY Reviewed WFT Reviews

Friendly and helpful staff. Haven't had any issues with wifi. Love it.

TANYA IRELAND OSBURN, ID

TANYA Reviewed WFT Reviews

I felt the serviceman was very happy to get me the best he could and was very helpful and projected a positive attitude with a professional outlook of the service provided. Thank you.

LAURIE HOPKINS MOSCOW, ID

LAURIE Reviewed WFT Reviews

The person I spoke with to set up my internet was wonderful. However, Dish was never contacted and never showed on the day Frontier came. The Frontier technician was wonderful and polite, however he was not able to put the modem where I wanted it. We will see how service it over the next few weeks.

MELISSA WYMAN SANDPOINT, ID

MELISSA Reviewed WFT Reviews

Your Ponderay store was a saving grace! We are new here to north Idaho! I tried calling and placing a new customer account over the phone. It was a 1hr + ordeal with a gentleman that I could not understand. When I asked to speak to a manager I was put on hold for another 17 minutes and no one picked up. I then decided to venture into the local store. I can't remember the sales associates name, but she ROCKS! Not only did she get us squared away, she got us a new number due to the fact that we have a son with special needs and a way easy number for him to remember! She was so on it, and we are grateful!

REBECCA COX MOSCOW, ID

REBECCA Reviewed WFT Reviews

Knowledgeable people, and friendly.

COURTNEY ROELLER KINGSTON, ID

COURTNEY Reviewed WFT Reviews

I'm only giving it 4 stars because the Internet can be a little slow at times, but so far we are happy with it!

JAIME GUSTIN SANDPOINT, ID

JAIME Reviewed WFT Reviews

Great!

CHARLES WHITELEY MOSCOW, ID

CHARLES Reviewed WFT Reviews

The biggest problem I had was getting the run around from phone customer service trying to schedule installation, but the initial man I talked to was very co-operative and very helpful in explaining the process.

TONY DORLAND GENESEE, ID

TONY Reviewed WFT Reviews

Personable, reliable, and friendly. Then the professionalism and product knowledge was amazing!

LISA FISICARO HAYDEN, ID

LISA Reviewed WFT Reviews

Great service, thank you

STACEY CUSTER SANDPOINT, ID

STACEY Reviewed WFT Reviews

Gayle was fantastic and so pleasant. We had to reschedule another time because the techs were overbooked, but Gayle was able to work with us to come when we were home. We appreciated her professionalism!

PATRICK GARCIA HAYDEN, ID

PATRICK Reviewed WFT Reviews

The technician was early, worked with my schedule, thorough, talked me through everything he was doing and made sure I was 100% satisfied before he left. Also after a rough start with the customer service line. I talked to someone who was super helpful and made sure everything was perfect and gave me his number and extension before we ended our call just in case I needed anything

LESLI MORTELLARO HAYDEN, ID

LESLI Reviewed WFT Reviews

We are enjoying our internet service with little to no lag! Thank you very much

KYLIE GOODIN POST FALLS, ID

KYLIE Reviewed WFT Reviews

Fast and friendly! My overall experience was great. From the moment I called it was treated with respect. When they installed the Internet the men were very friendly and helpful. Super pleased with this company!

MICHAEL PISETSKY BONNERS FERRY, ID

MICHAEL Reviewed WFT Reviews

your installer Chris was a pleasure to work with took his time to inform me about the workings of the inter net and how to properly use the equipment

JOHN HELLER WILDER, ID

JOHN Reviewed WFT Reviews

The installers were prompt and knew their stuff. They corrected some problems left by the old provider. A very satisfactory experience.

DEANN WEST KELLOGG, ID

DEANN Reviewed WFT Reviews

Service was fast knowledgable and friendly.

DENNIS CRABBE MOSCOW, ID

DENNIS Reviewed WFT Reviews

Excellent and quick set up. Customer service is great. Internet is super fast. We have multiple computers, tablets, Xbox one and other streaming devices and we have experienced excellent service. Highly recommend this service over other services. Very satisfied customer!!

RON SIEVERS WORLEY, ID

RON Reviewed WFT Reviews

Pretty good.. I had to call twice because my order was never 'finalized'.. So that was kid of a pain.. but nice people overall. The guy that came out to set up the service was nice as well.. We chose to do a self install and all I can say is follow the instructions sent with the modem to a "T".. It took me 20 minutes to relize I was supposed to have the ethernet in #2 not LAN for set-up.. I had it in LAN and could not get it figured out.. Then I read the small print.. And then it worked like a charm!

STEVE VOSBERG KINGSTON, ID

STEVE Reviewed WFT Reviews

No issues so far. Far superior to our previous service.

DOROTHY BECHEL POST FALLS, ID

DOROTHY Reviewed WFT Reviews

Excellent, quick and painless! Would definitely recommend to others!

RICK VOORHIES SAGLE, ID

RICK Reviewed WFT Reviews

Great service and fast

RICK VOORHIES SAGLE, ID

RICK Reviewed WFT Reviews

Great service and fast

GREG EVANS DONNELLY, ID

GREG Reviewed WFT Reviews

Installer was professional, knowledgeable and courteous. Internet service has been excellent.

DAKOTA CROSS RATHDRUM, ID

DAKOTA Reviewed WFT Reviews

Switched from my last provider due to cost and bad service. Frontier really impressed me and now me and my family can stream without lag or bad connection. Thanks!

DAVE PETTIEPIECE POST FALLS, ID

DAVE Reviewed WFT Reviews

Great teck support

DAVE PETTIEPIECE POST FALLS, ID

DAVE Reviewed WFT Reviews

Great service

STEVEN BLOMGREN COEUR D ALENE, ID

STEVEN Reviewed WFT Reviews

Installation was straight forward and quick. Speed is fast and more important it is consistent. I switched from Time Warner cable internet which was the worst performing service I have ever had.

MAUREEN DETAR POST FALLS, ID

MAUREEN Reviewed WFT Reviews

The phone salesman was knowledgable and friendly, answering all of my questions and helping me decide on details of my order. The installation was on time and very polite. I was disappointed that the router had to sit in my kitchen and my husband said later that they could have installed it in our bedroom since we have a phone jack in there. I wish the installer had told me that since I do not like the wires and the box in my kitchen. I will call and request that it be moved to the bedroom.

MARY WINTER COEUR D ALENE, ID

MARY Reviewed WFT Reviews

So far the service is excellent. I have had no issues with my internet and the technician was helpful professional and efficient.

ANISSA FERGUSON POTLATCH, ID

ANISSA Reviewed WFT Reviews

Not bad! Way better than satellite!!!

CINNAMON MILLER HOPE, ID

CINNAMON Reviewed WFT Reviews

I've only had service for a short time but so far it's been good

PAMELA MOSER COEUR D ALENE, ID

PAMELA Reviewed WFT Reviews

So far it's been awesome! Such a great price and it works perfectly.

CHRISTINE TRAHAN MOSCOW, ID

CHRISTINE Reviewed WFT Reviews

The technician who came to my house went above and beyond during the installation and was very professional and friendly

RON SIEVERS WORLEY, ID

RON Reviewed WFT Reviews

Very friendly customer service. They probably would've gotten 4 or 5 stars, but after I did not get a call after setting up service as I was told I would, I had to call back. It seems that my order was never 'completed' the first time, so they had to do it over again. They were nice enough about it, but not completing the order the first time and having to spend another 20 minutes on the phone was a waste of time I shouldn't have had to do.

TAYLOR SIMKINS MOSCOW, ID

TAYLOR Reviewed WFT Reviews

Very friendly staff during install and activation. No complaints thus far, speed is good.

JACKIE DAVIS POST FALLS, ID

JACKIE Reviewed WFT Reviews

At first I was upset with my service because it went out after 4 days of having it. Then 3 agents told me 3 different things as to what was going on..but in the end an amazing tech named Jason came out and fixed my internet and it has been working great. Now I would recommend y'all to anyone.

MEGAN NAVARRO BONNERS FERRY, ID

MEGAN Reviewed WFT Reviews

Great service!

MICHAEL RICHARDSON POST FALLS, idaho

MICHAEL Reviewed WFT Reviews

Awesome!

JOHN TEETS HAYDEN, idaho

JOHN Reviewed WFT Reviews

Very helpful people from initial telephone to installer.

SHAWN HUND COEUR D ALENE, idaho

SHAWN Reviewed WFT Reviews

the tech guy was polite and quick the setup was amazing so are all the people you talk to to get services

SHAWN HUND COEUR D ALENE, idaho

SHAWN Reviewed WFT Reviews

customer service is great no problems and in and out setup

CHRISTOPHER TUCKER MCCALL, idaho

CHRISTOPHER Reviewed WFT Reviews

Service is great and Bill my technician was great to work with!!

MICHAEL COLBURN HAYDEN, idaho

MICHAEL Reviewed WFT Reviews

The technician was very helpful and quickly resolved our issue.

PHYLLIS ALEXANDER CASCADE, idaho

PHYLLIS Reviewed WFT Reviews

so far installation and service has been great

RICKY HOWE COEUR D ALENE, idaho

RICKY Reviewed WFT Reviews

We had amazing customer service both on the phone and in person. So far we love the service we are getting from you guys.

TIFFANY POWELL POST FALLS, idaho

TIFFANY Reviewed WFT Reviews

Works great and really awesome technicians

JACOB SANBORN BONNERS FERRY, idaho

JACOB Reviewed WFT Reviews

Best internet service in the area, hands down!!!

SHANNON TODD WILDER, idaho

SHANNON Reviewed WFT Reviews

Great phone service, when I call somebody is always right there and takes care of me and my questions. Your staff members are very nice and professional. Thank you for coming to Idaho.

LACEY CHAFFEE OROFINO, idaho

LACEY Reviewed WFT Reviews

Great fast service and easy installation!

EMILY PARKE POST FALLS, idaho

EMILY Reviewed WFT Reviews

I recently set up wifi with you and its been great. Customer was easy and helpful and the technician was quick and very pleasant. I would highly recommend you to my friends and family.

ELISABETH ARMSTRONG MOSCOW, idaho

ELISABETH Reviewed WFT Reviews

Frontier made it easy to install my internet service, and the technician I spoke with was very friendly and helpful. The price is good and I have been impressed so far!

ANNIE PETTIS RATHDRUM, idaho

ANNIE Reviewed WFT Reviews

Excellent customer service and IT support thx so much

JASMYNE BROWN COEUR D ALENE, idaho

JASMYNE Reviewed WFT Reviews

Super super helpful staff. Service is great.

MONICA BROWN MOYIE SPRINGS, idaho

MONICA Reviewed WFT Reviews

I am a new customer. I placed my order with "Lindsay" who was a pleasure to work with. The service technician was "Chris." He is such a professional. The installation was accomplished without problem. He is very pleasant and knowledgeable. I am in a very rural area. I changed my service with an upgrade to a faster internet speed and called the 800 customer service number but it was at a high volume time. I called "Chris" and he said there was a problem with the work order and recommended I call "Miranda." I called and she listened to what I was trying to accomplish. She investigated the situation and solved all problems in a few hours. She talked to "Chris" who later followed up to make sure all was taken care of and it was. These three people know what they are doing and how to take care of a customer. I hope Frontier acknowledges their hard work. The only thing I have to say about any improvements is that the 800 number for customer service has long hold times. Maybe an automated call back requesting a phone number can be implemented for a faster response time. Thank you Lindsay, Chris and Miranda! My internet is just what I ordered!

JACOB SMITH COEUR D ALENE, idaho

JACOB Reviewed WFT Reviews

My technician gave me a call when he was on his way so I didn't have to wait or potentially miss him. He was friendlying, and I have had no problems with my service so far.

KATHRYN SMITH SANDPOINT, idaho

KATHRYN Reviewed WFT Reviews

Very kind and professional.

VALORIE COLBY HAYDEN, idaho

VALORIE Reviewed WFT Reviews

I was very happy with the service and am still happy with it

KRISTIN HAMMAN COEUR D ALENE, idaho

KRISTIN Reviewed WFT Reviews

I was very impressed with our install. The technician was friendly and very efficient.

MONICA HIBBARD MOSCOW, idaho

MONICA Reviewed WFT Reviews

Great phone service when i ordered my internet. Prompt at turning in the internet. Super friendly employees. Also, great service, havent had any problems.

SYLVIA WIGLEY COEUR D ALENE, idaho

SYLVIA Reviewed WFT Reviews

Love the service!

JEFFREY WALL RIGGINS, idaho

JEFFREY Reviewed WFT Reviews

Chris installed our internet service and went above and beyond trouble shooting issues to get everything running properly. His response to issues was second to none.

EVELYN BRUMMETT HOPE, idaho

EVELYN Reviewed WFT Reviews

Very courteous and helpful. Answered all questions.Clarity on phone.I would recommend frontier to any one.I found frontier to be the most reasonable rates for a land line.

ALEXA GRIFFIN PINEHURST, idaho

ALEXA Reviewed WFT Reviews

Internet has been quick and reliable so far, and its nice to have a land line again.

ALISON VANDERPOOL ATHOL, idaho

ALISON Reviewed WFT Reviews

Good service. Better than satellite.

MICHAEL MADORE OSBURN, idaho

MICHAEL Reviewed WFT Reviews

I must say that so far you guys are doing a great job. Your installer went out of his way to not only , be very meticulous in installing the service in my 1932 log home, but as I understand it, he had to go 3 blocks away to connect it. So bravo!

PAULA REED COEUR D ALENE, idaho

PAULA Reviewed WFT Reviews

Service was good, very helpful

SOREN NEWMAN MOSCOW, idaho

SOREN Reviewed WFT Reviews

We have only been Frontier internet customers for about a month, but so far have been happy with the service. The internet we have now through Frontier has overall been faster than what we had before and our bill is significantly lower. Technical support has been helpful. Video streaming has been slow a couple times in the evening, but I don't know for sure what is causing that.

ALEXANDRIA COCHRAN COEUR D ALENE, idaho

ALEXANDRIA Reviewed WFT Reviews

So far I'm really enjoying frontier service. The speed for wireless Internet is fast and reliable. Not to mention, my monthly rate I pay is affordable and awesome! Thank you guys for your wonderful service!

JENNIFER LEE POST FALLS, idaho

JENNIFER Reviewed WFT Reviews

My review is actually based on multiple interactions that are quite difficult to separate as it was all in regards to setting up service. I would honestly give all interactions a 5 star rating, in regard to courtesy. Everyone was quite helpful and polite. The ratings get bumped down as the information I received, though polite, was inaccurate. It took several representatives to FINALLY get accurate information and the account set up and squared away. The last representatives were quite helpful in getting the account rectified.

JULIE FROMM KELLOGG, idaho

JULIE Reviewed WFT Reviews

Needed help with my self-install. Appreciated not having to go through extended recording, etc., and wait on hold for extended period before reaching a live person. Issue turned out to be a non-working phone jack. Found another one that did work and the technician was very helpful, friendly, easily understood, and walked me through the install quickly.

HAYDEN KRAACK COEUR D ALENE, idaho

HAYDEN Reviewed WFT Reviews

Good service, friendly install, love the speed and reliability

LEXI SANFORD MCCALL, idaho

LEXI Reviewed WFT Reviews

My technician was very prompt and well mannered as well as got my services set up in a short amount of time. The woman who handled my call when I inquired about starting service with frontier was incredibly helpful and thorough. She helped me set my date for installation and helped me find discounts I qualified for. I am extremely satisfied with my experience with frontier and its employees. Not a single thing was a problem

SHANON PIERCE COEUR D ALENE, idaho

SHANON Reviewed WFT Reviews

Speedy service!

KATIE BETTS MOSCOW, idaho

KATIE Reviewed WFT Reviews

So far great great service. We have the highest speed available. I'm in a 2 person household with a Mac desktop computer, Mac laptop, iPad and 2 iPhones and so far have had zero issues with using multiple electronics at a time. We used to haveTWC and we constantly got kicked off our internet and had to unplug and plug back in numerous times a day. We don't have that issue with Frontier We have had a great customer service experience so far and look forward to being frontier customers for as long as we can.

ALEXANDRIA INKS COEUR D ALENE, idaho

ALEXANDRIA Reviewed WFT Reviews

Our service technician, Andrew, was very polite and knowledgable, he was on time and and answered all of our questions. He was fast and efficient.

JULIE NAKAMOTO SANDPOINT, idaho

JULIE Reviewed WFT Reviews

Very professional and nice people you have working. The only thing I did not like was when I didn't want Cable they still tried to sell it.. other then that it was great!

JAMISON TRAMMEL MARSING, idaho

JAMISON Reviewed WFT Reviews

Frontier has dealt with my internet connection issues promptly and thoroughly. Customer service has met my expectations. I am happy with my connection and service.

SCOTT MCCONNELL HAYDEN, idaho

SCOTT Reviewed WFT Reviews

Had trouble setting up. Frontier helped and sent someone to fix the line in a reasonable time. Thanks

KAITLAN DUNAWAY MCCALL, idaho

KAITLAN Reviewed WFT Reviews

I called the 1-(800) number to set up my new service. It sounded like he knew what he was talking about. I didn't receive my modem in time he said I would, so when I called (the day my service was turned on) and told them it had not arrived they overnighted it to me. When the technician called to set up my service he explained that it was more efficient for him to just come out and that he had the one. The technician (Kelly) was AWESOME! i would recommend getting ahold of your local guys rather than the 1800 number.

KAREN STARR COEUR D ALENE, idaho

KAREN Reviewed WFT Reviews

I had a great experience when a gal stayed in the phone with me making sure my service was taken care of! Thank you I look forward to my new frontier experience!

JOSHUA BREWER BONNERS FERRY, idaho

JOSHUA Reviewed WFT Reviews

Great and quick service. Thank you.

AJ BARRADAS MOSCOW, idaho

AJ Reviewed WFT Reviews

Had some miscommunication with the 1st installation date. But customer service, specifically Desiree was exceptional. She escalated our order and we had an install date the next day. Very happy with Frontier. Will easily recommend you guys!

DONALD FOX MOYIE SPRINGS, idaho

DONALD Reviewed WFT Reviews

I had another internet provider and decided to give Frontier a try . I can't believe I haven't switched sooner . The connection is so much faster than my previous carrier it's hard to believe . The installer was very prompt and knew exactly what he needed to do to get me set up and running. Very pleased with the service . I'm here to stay !

PATRICIA JENNESS MOSCOW, idaho

PATRICIA Reviewed WFT Reviews

I felt that everyone I spoke to was working in my best interest. There was a lot to take in and everyone was patient with me. The person that installed my phone internet service called and was right on time. When I could not remember how to get my voice mail the help I got was very helpful. All is working well. Thank you.

AMY HINKLE COEUR D ALENE, idaho

AMY Reviewed WFT Reviews

best customer service ever. even .made sure my Netflix came on my blue Ray player! kids were excited they were here to do a b c mouse again on tablet.

ERIC BOUCK WARDNER, idaho

ERIC Reviewed WFT Reviews

Have only had the new service for a few days now. 100% better than I had before.! very fast. My wife said the gentleman that came to install it was very nice.

ERIN WHITEHEAD COEUR D ALENE, idaho

ERIN Reviewed WFT Reviews

Easy as pie! Great customer service!!

JILL LANG BONNERS FERRY, idaho

JILL Reviewed WFT Reviews

My main complaint is the inability to obtain new service without providing an SSN. Otherwise, my dealings with Frontier have been great. The technician that came to our house was on-time, competent, and friendly. Phone reps were also friendly. So far, our internet works, so I have no complaints. :) Thanks!

JAMES KLAUS BONNERS FERRY, idaho

JAMES Reviewed WFT Reviews

Serviceman arrived at 9:15 am, glad to see him, but establishing service took all day with numerous trips in and out of my house. Eventually he returned with an associate from the "office" who also made several more trips before service was ready for use at approximately 4:00 pm., There are a number of Frontier customers in this apartment building. I was very disappointed the service installation took so much time and hinted at incompetence, I am satisfied with the completed installation,

LONITTA MULLIGAN SAGLE, idaho

LONITTA Reviewed WFT Reviews

The customer service was excellent! I was able to use my Internet right away and the set up didn't take long at all. I am pleased with my service and haven't had a single problem.

STEVEN SILVERSTEIN SANDPOINT, idaho

STEVEN Reviewed WFT Reviews

Very good service. Too bad the internet is very slow, not service man's fault

JUAN HUERTA SAGLE, idaho

JUAN Reviewed WFT Reviews

Great service and quick install

GARY CREHBIEL ABERDEEN, idaho

GARY Reviewed WFT Reviews

Very happy with the technician that installed our equipment.

BRIANNA WHALEN KELLOGG, idaho

BRIANNA Reviewed WFT Reviews

Perfect service, Excellent communication with the local office! Andy was great!

MEGAN SANDER MOSCOW, idaho

MEGAN Reviewed WFT Reviews

I've loved my service from you guys so far! Way better than time Warner internet!

NATE EPKEY POST FALLS, idaho

NATE Reviewed WFT Reviews

I was a Time Warner Customer and was very unhappy with the customer service. Frontier was easy to set up and customer service has been great so far. I am all set up and have had service for about a month. The connection is great (reliable) and the speeds are just as good as I had previously with Time Warner. I would recommend Frontier to everyone. You can't beat the internet for the amazingly low prices that they offer!

JIM MCMAHON COEUR D ALENE, idaho

JIM Reviewed WFT Reviews

Great service. We were not happy with slow speeds from previous internet provider and are much happier now

CASSIDY SCHAFFER HAYDEN, idaho

CASSIDY Reviewed WFT Reviews

Internet has been great thus far. Technician arrived before he was suppose to and did a good job. Thanks!

KIMBERLY KOCH POST FALLS, idaho

KIMBERLY Reviewed WFT Reviews

I got frontier internet service self installment. well i didn't follow the instructions so had to call tech help! They guy i spoke with was AMAZING he helped me through the entire processes and made internet hook up a breeze. He was patient and answered all my questions. my internet service itself its great i got the bare minimum internet and im having no problem streaming Netflix, downloading movies on demand.

TONYA DOD MOSCOW, idaho

TONYA Reviewed WFT Reviews

So far customer service have been friendly, capable and timely. Much appreciated

ANDREW BOE PARMA, idaho

ANDREW Reviewed WFT Reviews

Good service and technicians very helpful

TYSON HEGEL HAYDEN, idaho

TYSON Reviewed WFT Reviews

Frontier has blown away my previous internet provider. The customer service we received was phenomenal and the price cannot be beaten. Frontier was recommended to me from a co-worker and everything he told me was true about Frontier.

JOANN EDMISTON BLANCHARD, idaho

JOANN Reviewed WFT Reviews

The agent I worked with was wonderful. She answered all my question in a through and easy-to-understand manner. She is an example of great customer service.

KELSI REAM COEUR D ALENE, idaho

KELSI Reviewed WFT Reviews

Good price for the service.

IDA DELGADILLO HOMEDALE, idaho

IDA Reviewed WFT Reviews

very good customer serice. got my internet contected and helped me with every step. Took the time to hear my questions and concerns.

EMILY MILLER ATHOL, idaho

EMILY Reviewed WFT Reviews

very happy with my service so far. clear phone calls

KERRY POWELL COEUR D ALENE, idaho

KERRY Reviewed WFT Reviews

At first I was very disappointed with how things were handled. The box was just dropped off - no one told me since I was asked if I would be home or someone else would be available. I did install it, but had an issue, then had to call back several times to complete the set -up. Communication is KEY with stuff like this! I do have to say though, that each person I spoke with was very friendly and did their best in resolving my issues - they just need to be trained a little more to let the customer know what to expect ahead of time! :) Overall I have been happy so far! Thank you!

GAIA REITAN SANDPOINT, idaho

GAIA Reviewed WFT Reviews

Though people were friendly and helpful. It took a while to get service but once it all came together it went well. The price is very fair and competitive. So far happy with the actual service. It seems quick so far. We have not really used it yet to rate it fairly.

PAUL RAMOS OLDTOWN, idaho

PAUL Reviewed WFT Reviews

Good service!

DALE MCALLISTER COEUR D ALENE, idaho

DALE Reviewed WFT Reviews

It's a good speed and the insall went good no problems so far

RACHEL BOWES POST FALLS, idaho

RACHEL Reviewed WFT Reviews

Loving my Frontier internet! Set up was fast, price is great, and the signal has proven to be strong and reliable! I play a lot of online video games and never have any issues with lag. Keep it up Frontier!

RACHAEL HICKS POST FALLS, idaho

RACHAEL Reviewed WFT Reviews

My service was not hooked up on the day it was supposed to so I had to call and reschedule. The customer service representative was wonderful. If it wasn't for No one showing up like I was told my ratings would be 5 stars

BONNIE EDGECOMB SANDPOINT, idaho

BONNIE Reviewed WFT Reviews

Great! Your phone reps are very knowledgeable and help you through the process of switching providers!!! Your installers are fast and efficient and you're up and ready in minutes!!! I'm so glad I switched to Frontier! Bonnie

TED LARSEN WILDER, idaho

TED Reviewed WFT Reviews

we had a problem getting the connection to our phone jacks, the guy came out and got us up and running in no time. great service and great internet. thank you.

MADDISON NILGES POST FALLS, idaho

MADDISON Reviewed WFT Reviews

Pretty helpful, though it seemed like there were some miscommunications between the people helping us. There was a bit of confusion regarding installation fees and a few other details. Everyone was nice and helpful, and the man who installed our router, Greg, was fantastic!

CHRISTY HART RATHDRUM, idaho

CHRISTY Reviewed WFT Reviews

Technician was right on time. Had my service up and running in 20 minutes. Customer service has been very efficient, prompt, friendly and polite. All my needs and questions were taken care of without any hassle. I am extremely pleased with Frontier. I absolutely would recommend Frontier.

TIANA SIMMONS HAYDEN, idaho

TIANA Reviewed WFT Reviews

So far no problems at all. Super reasonable price, great connection quality and AMAZING customer service. Had an issue when I got my router installed and couldn't be happier with how fast they fixed it for me. Thanks!

DEANNA WAITE COEUR D ALENE, idaho

DEANNA Reviewed WFT Reviews

When I called to find out about starting internet, tv, and home phone service, their overall customer service was excellent. Person I dealt with was very knowledgeable and easy to talk to. I had already had 2 bad experiences with other companies prior to contacting Frontier. Follow up call to Frontier went just as well as first. I've had no problems with my internet etc. I think their prices are comparable with other companies. One important thing, I felt the people I spoke to were honest and not just trying to sell me stuff I didn't need or want. I would definitely recommend.

ELIZABETH HILLMAN MOSCOW, idaho

ELIZABETH Reviewed WFT Reviews

The equipment came quickly and was very easy to install. Overall the internet connection is satisfactory however, at least twice we have had to re-set the modem due to poor connection. Hopefully that is all resolved.

FRANK CORALLINO SANDPOINT, idaho

FRANK Reviewed WFT Reviews

Our service is fairly new but so far everything has been working fine. It took two visits to get our service working but the techs were very patient and kind.

BARBARA PARRY HAYDEN, idaho

BARBARA Reviewed WFT Reviews

The phone and internet installer, Ray, was very nice, and professional He was at the house in the time period I was told he would be. He also called to let me know he was coming. When he arrived he explained what he was doing and answered all my questions. I'm completely happy with the people with whom I spoke who set up my subscription also.

JEFF WALTHER COEUR D ALENE, idaho

JEFF Reviewed WFT Reviews

Quickest service, amazing customer service as well.

ROBERT SCHIFFLER DONNELLY, idaho

ROBERT Reviewed WFT Reviews

Great service. Would pick over Comcast any day...

BREANNA COOPER MOSCOW, idaho

BREANNA Reviewed WFT Reviews

Fast service. Great customer service.

KACIE SALOVE MOSCOW, idaho

KACIE Reviewed WFT Reviews

Set up went well and the Internet has worked wonderfully until a few days ago. At random points in the day it will become extremely slow and won't let me load any webpages. These only last for about half an hour, but it is still rather annoying.

TYLER WHITLATCH POST FALLS, idaho

TYLER Reviewed WFT Reviews

The representatives I spoke with were friendly and professional and were knowledgeable enough to help me understand everything I needed to know.

KATHRYN MATTHEWS MOSCOW, idaho

KATHRYN Reviewed WFT Reviews

Good customer service. Knowledgeable technicians. Good prices. Reliable service.

TIM SHANK RATHDRUM, idaho

TIM Reviewed WFT Reviews

So far this Internet has been great and I hope it stays that way.

JOEY BRASWELL SANDPOINT, idaho

JOEY Reviewed WFT Reviews

I am very happy with the install, and tech that did the work. I give both ratting of A+ Nothing like good service , hard to fine to day . Thank you

MORGAN PHILLIPS COEUR D ALENE, idaho

MORGAN Reviewed WFT Reviews

Installation and service went off with no problems. Pricing was lower than TWC. Have had no problems with speed or connection.

MARILYN GRIGGS HARRISON, idaho

MARILYN Reviewed WFT Reviews

Service was on time, and completed as requested. Since I wasn't home, on that day, I was able to get phone support as needed. Thanks.

TIM MCELROY MOSCOW, idaho

TIM Reviewed WFT Reviews

The technician was professional and helpful. He even waited a few min because I was out running errands when he arrived.

JOHN CHACON SAGLE, idaho

JOHN Reviewed WFT Reviews

Ordering was Super EASY!!! Field Technician was Professional!!! Service is Awesome!!!

CODY BUMGARNER MOSCOW, idaho

CODY Reviewed WFT Reviews

Their staff is outstanding and a pleasure to work with!

JOEY BRASWELL SANDPOINT, idaho

JOEY Reviewed WFT Reviews

Great service nice install.

GREG MCFARLANE WALLACE, idaho

GREG Reviewed WFT Reviews

I must admit, at first when I found out it was not being Hooked Up Via my Cable Line I was a little put off. But man it's awesome! Compared to what I had before & Lower Price to boot. It was able to Hop Online moments after it was plugged in. It even had a [Step by Step] Process to Configure the Setting's & More! I highly recommend Frontier, if your on cable Internet.

KARI AUSBURN POST FALLS, idaho

KARI Reviewed WFT Reviews

Excellent service! I'm glad I chose frontier!

NICHOLE BRANTING COEUR D ALENE, idaho

NICHOLE Reviewed WFT Reviews

So far so good. We have only had the service for a little over a week but have not had any interruptions of service or slow times. None that we have noticed anyway. The customer service representative that I spoke with when signing up was very friendly and had a great sense of humor. Basically he wasn't a robot with a script! We will see how well our service continues to be and hope that it is as good as promised by the rep.

PAUL VANNOY POST FALLS, idaho

PAUL Reviewed WFT Reviews

Courteous and helpful, didn't feel rushed.

GAIL BRYAN PRIEST RIVER, idaho

GAIL Reviewed WFT Reviews

The techs were fantastic! The customer service was better than any other communications company these days.

LONNIE GALLAS GARDEN VALLEY, idaho

LONNIE Reviewed WFT Reviews

The installer was on time, quickly hooked up the lines and even took extra care to eliminate some static on the phone. He was both friendly and professional and won my trust immediately. Since installation, my phone and internet has been flawless. I feel like I made the right choice with Frontier!

STEPHANIE GUAJARDO MARSING, idaho

STEPHANIE Reviewed WFT Reviews

Loved the service I received from the call center to get my service set up. Then you guys were prompt and the tech who came to my home to set up my internet was knowledgeable and respectful of the fact that he was coming into my home on a Saturday just a few days after I had had a surgery. I recommend you to all my friends and family. Thanks Frontier!

ALICIA MOORE BONNERS FERRY, idaho

ALICIA Reviewed WFT Reviews

Great service with call clarity and long distance calling

HEATHER BRANSTETTER WALLACE, idaho

HEATHER Reviewed WFT Reviews

I was happy with the service I received.

GRAYSON ALBERT COEUR D ALENE, idaho

GRAYSON Reviewed WFT Reviews

Ya its pretty good, but I wish I could get faster Internet where I'm at tho

CARY HOLCOMB POST FALLS, idaho

CARY Reviewed WFT Reviews

Installer was very knowledgeable and very thorough. Since we switched to Frontier for Internet, we have been very happy with our connection reliability and speed. I would highly recommend their service.

RICHARD WEBSTER HAYDEN, idaho

RICHARD Reviewed WFT Reviews

Great install very helpful

JERRY ARKLE HAYDEN, idaho

JERRY Reviewed WFT Reviews

Service excellent. Router placed exactly where I wanted it. Great job.

MICHELLE NUTTERVILLE RATHDRUM, idaho

MICHELLE Reviewed WFT Reviews

I recently switched from Time Warner to Frontier. Our friend told us about the service so I switched. I have enjoyed it very much. The man who connected it was very helpful and explained everything well. I am not having internet disconnections all of the time and that I love. I have no complaints with the Internet service at all and the price is great. With Time Warner my bill was going up every month. I am very glad that I switched and will recommend Frontier to all my friends.

LUKE PATTERSON SANDPOINT, idaho

LUKE Reviewed WFT Reviews

The technician that came out and connected my service was very helpful - he stayed here for as long as it took to get the connection issues resolved.

ANNA KELLER MOSCOW, idaho

ANNA Reviewed WFT Reviews

The third party I started with was not helpful at all but when I called costumer service it was a different story. They were clear very helpful and willing to answer questions. The technician who did the installation was kind and also helpful. Plus he called in advance to confirm the time and make sure it work with my schedule. Plus I love the 3rd price and no contract. Thank you

RIEDA SANDEL MOYIE SPRINGS, idaho

RIEDA Reviewed WFT Reviews

The field technician was wonderful. He went well beyond his duties. He definitely cares about the customer. The sales representative however, mislead me into buying a more expensive internet speed and home phone explaining that it was less expensive. I have been a frontier customer before but after feeling like I was taking advantage of by the call center salesman I have considered switching companies until the technician helped me at my home.

KRISTOPHER BROADBENT OROFINO, idaho

KRISTOPHER Reviewed WFT Reviews

Pretty good so far. The guys came set up very professional.

HEIDI ANYAN COEUR D ALENE, idaho

HEIDI Reviewed WFT Reviews

Phone reps were all very nice although they misspelled my name and messed up some other info so that caused all sorts of problems. Finally got everything straightened out with the help of a really nice rep! After that installation went smoothly. Hopefully the service is as reliable as when I've used it in the past.

WILLIAM GEARY RISE HAYDEN, idaho

WILLIAM GEARY Reviewed WFT Reviews

The service reps were of the highest quality. I found the rep who came to the house was much better in solving my problem then talking to the team long distance Now that the problem has been solved I am please with frontier

AMANDA KAHN KELLOGG, idaho

AMANDA Reviewed WFT Reviews

Love the speed and it is perfect for everything we use it for. Have not had any problems streaming or downloading content on any of our devices.

BING PARKINSON CAREY, idaho

BING Reviewed WFT Reviews

Excellent service and the online assistance is the best I've ever had.

LAUREN SHERMAN MOSCOW, idaho

LAUREN Reviewed WFT Reviews

Had some issues with set up but it was resolved quickly. Very professional service. I am happy with the price and the speed. It has been a little slow sometimes, but not too bad. I can always upgrade. I'm glad they don't seem to have hidden fees. I will probably be a long term customer.

CHERYL SMITH BONNERS FERRY, idaho

CHERYL Reviewed WFT Reviews

The service technician that came out was great. He had a challenging time finding all the hook ups in my more rural neighborhood but ended up doing a great job and was very pleasant.

MELISSA PASTERC COEUR D ALENE, idaho

MELISSA Reviewed WFT Reviews

Great 5 star service!!

TIFFANY NATER POST FALLS, idaho

TIFFANY Reviewed WFT Reviews

Very efficient installers. It wasn't an easy install and even involved fixing the outside phone line down the street. They made sure that every thing was working great before they left and didn't just try to run through and get it done as quickly as possible.

THOMAS SMITH POST FALLS, idaho

THOMAS Reviewed WFT Reviews

After a confusion about the day off install the service was connected on time, the service guys were great checking to assure our speed was the best they could get. So far we have had no issues.

LETISHA TURNER POST FALLS, idaho

LETISHA Reviewed WFT Reviews

Every thing was easy and I got my service fast!

MOLLY MCLAUGHLIN SANDPOINT, idaho

MOLLY Reviewed WFT Reviews

So far the service has been excellent.

matt williams RATHDRUM, idaho

matt Reviewed WFT Reviews

I thought the services provided were very good. Cutomer service was fantastic. I look forward to future service.

JAMIE MCINTOSH COEUR D ALENE, idaho

JAMIE Reviewed WFT Reviews

Really friendly and honest customer service. Slow speed offered in my area, though. Took over a minute just to load this page! Feels like dial up. Wish there were better speed options.

MALCOLM RUPERT MOSCOW, idaho

MALCOLM Reviewed WFT Reviews

Basically pretty hassle free so far. The installation was prompt. the included router is better than I was expecting and included for free. The service hasn't had any interruptions over the last 2 weeks and the down speeds are even slightly(like half a Mb) higher than advertised. I've had a little bit of trouble accessing the router as the initial instructions I received don't seem to be working, I'll be calling customer service to iron this out when I can. I would recommend their service to anyone in my area.

WYATT MITCHELL MOSCOW, idaho

WYATT Reviewed WFT Reviews

The service provided was extremely timely, quick and prepared. They gave me a courteousy call to ensure that someone was at home to receive the serviceman and let him in. I definitely am going to tell others about my experience and recommend frontier to others

ADAM ARCHIBALD SANDPOINT, idaho

ADAM Reviewed WFT Reviews

I had a pleasant experience with your Frontier staff. I have very little knowledge of computer and internet service and they were able to guide me through the process exceptionally. Thank you for all your help.

WENDY JENSEN MOSCOW, idaho

WENDY Reviewed WFT Reviews

Tech was good, but setting up was a little frustrating. Special instructions were given and when I called to confirm, it was like the first time I had ever called. All they had correct was my name.

JESSE LAGRACE PRIEST RIVER, idaho

JESSE Reviewed WFT Reviews

When they arrived a hour and a half late from the 3 hour window given, the install took maybe 45 minutes. The installers were professional and did a good job.

ROBYN ZACHES MOSCOW, idaho

ROBYN Reviewed WFT Reviews

I called originally to get internet on June 15 and the earliest installation date was today, July 1. I have talked to three different people on the phone and 2/3 have been difficult to understand. The tech came at 10:00 for my 8-12 appointment and was quick. I am glad to finally have internet and it seems to be working great.

CARRIE SEVY HOMEDALE, idaho

CARRIE Reviewed WFT Reviews

Wonderful people and the techs are very helpful. Still having trouble logging into my online account and we think we got double charged with the first month, but I will be going into the office tomorrow(06/30) Other than that we are very happy with our services.

AMBER HANSON COEUR D ALENE, idaho

AMBER Reviewed WFT Reviews

Awesome technicians and customer service. I was do unhappy with Time Warner and their service, so far even with issues not being able to connect for 4 days of being on Frontier the way i was treated made that all okay. Hats off all the way around to you guys, I'm so glad I switched!

VICTORIA POTTS MOSCOW, idaho

VICTORIA Reviewed WFT Reviews

Our installer was a vivacious man who had a laugh like ringing bells. He gave us wonderful complements on our budding garden and installed our wireless internet without complications.

EMILY RANKIN MOSCOW, idaho

EMILY Reviewed WFT Reviews

Great and speedy service. Never had issues with my connection and the speed is just fine for what I do.

ANNELISE NIELSEN MOSCOW, idaho

ANNELISE Reviewed WFT Reviews

Jason was very friendly and helpful. He gave clear directions via the phone on what to do with my computer and modem in order to get my wifi up and running again.

NICOLE CASSITY MARSING, idaho

NICOLE Reviewed WFT Reviews

We just signed up and so far so good! We are switching to this from using only the Verizon Jetpack. It's so nice to not have to worry about data!

KAITLIN WOLD MOSCOW, idaho

KAITLIN Reviewed WFT Reviews

We had a lot of confusion with the order. I called on a Monday and was told the installation would happen on the following Thursday which would have been great but I wasn't moving into the apartment until Friday. I was told to call back to change the date of installation. I called and was informed that the earliest installation date was three weeks away. Also I was told that the third party guy I talked to had messed up the entire order so I had to go through the long process of ordering it again. I had my mom talk to the supervisor and they were able to get everything figured out so the installation could happen on Friday like I wanted. The local guy who installed everything was great! He made me feel a lot better about everything that happened. The speed is okay. My Netflix stops and buffers more than I would like but it is manageable.

CHARLEEN STILL SANDPOINT, idaho

CHARLEEN Reviewed WFT Reviews

The local office was wonderful, but the 1800 number was not helpful.

BRITNI PENA MOSCOW, idaho

BRITNI Reviewed WFT Reviews

We had a great experience signing up with Frontier Comminications. They were very friendly and helpful! The self instillation was a little tricky but they came right away to help get us all set up and running. We have loved the speed and quality of the internet and have had no problems like we did with other companies in the past.

CRAIG THIELMAN SANDPOINT, idaho

CRAIG Reviewed WFT Reviews

Great experience, Gail our technician, was prompt, and patient with all my questions. She was excellent! We love our new internet service , and enjoyed the entire process. Craig Thielman

LISA HERRIN BLANCHARD, idaho

LISA Reviewed WFT Reviews

Very nice people make it easy to set up service.

CALA FULLER PARMA, idaho

CALA Reviewed WFT Reviews

Technician was very quick and it was an easy process. There were some charges in my first bill I didn't order but customer service was easy and great to deal with, charges were reversed and everything was squared away. Thank you!

LISA GASTELECUTTO OSBURN, idaho

LISA Reviewed WFT Reviews

Awesome service, quick and prompted installation at an affordable price. Can't ask for more then that.

RONALD WALKER COEUR D ALENE, idaho

RONALD Reviewed WFT Reviews

Frontier Rocks!!!!! Very professional and polite. Unfortunately the are using Dish as there cable provider. Dish is still trying to hide it's huge rate increases in the second contract period. Just the fact they require contracts is bad enough. In the end I decided to read a book this summer!!!!! Sorry Dish messed it up for you Frontier!!!!

RANDALL RILEY PARMA, idaho

RANDALL Reviewed WFT Reviews

My experience was a very good one with frontier. The people on the phones that set me up were both very helpful and informative. The only issue I had was that my order got placed twice. Partially my fault but I'm happy to be with frontier.

WILLIAM GENTRY MOSCOW, idaho

WILLIAM Reviewed WFT Reviews

My installer was easy to work with, friendly, knowledgable, and on time. I'm very happy so far with frontier and I'm happy I switched from TW.

CINDY RANDALL OROFINO, idaho

CINDY Reviewed WFT Reviews

Installer was courteous and answered all my questions.

MIKE MAYDEN MCCALL, idaho

MIKE Reviewed WFT Reviews

24/7 USA based service was just what I needed to answer my questions in a timely fashion.

JORGE SANCHEZ SPIRIT LAKE, idaho

JORGE Reviewed WFT Reviews

When we called, we were able to get an appointment for installation the same week. We did run into a pickle the day of. They were 3 hours late from the time slot we picked and then the truck didn't have the correct equipment - BUT they made it work (even though there were broken lines and everything else wrong) so by 6pm that night we were up and running. The men were beyond polite and very helpful and making sure that we knew they were going to do everything for us. And they did. Often things will happen, it's how you handle them that make or break a company. And this company won our loyalty... Spirit Lake resident!! As a business owner ourselves we get that and got that!! Thank you

KEVIN MAYNARD COEUR D ALENE, idaho

KEVIN Reviewed WFT Reviews

First couple of days where kinda messed up,do to a wire outside came lose,the tech. Came back over fixed the problem,the tech. Was very professional,courteous,and very helpful.I give him a job well done.thank you.

JEANNIE HURD LACLEDE, idaho

JEANNIE Reviewed WFT Reviews

The sales person that I called could not find our address ( it is a bit remote but lots of other Frontier customers around us) and it took a LONG time for him to know what our services could be. He could not offer me any promotional deals. Last fall when I called to learn about this they could offer me promotional deals. He told me someone would call me in the next two hours and I finally called them back the next day. I am not sure I got the best deal for my needs. He was confused. They told me the installer would be here at 8 am. I called you at 10 am and they said he was on his way. He finally showed up and said the time is between 8 and noon. Bad communication on the scheduler's part. Turns out the sales person "oversold" the product and we changed the order from 24 mgbytes to the 6 mgbytes because the installer said that is all we needed for what we do.

ROLAND MCGAHA CASCADE, idaho

ROLAND Reviewed WFT Reviews

We are in the sticks and impressed with the internet provided. Installer was very knowledgeable. Installation was very fast.

LEA LINVILLE NEW MEADOWS, idaho

LEA Reviewed WFT Reviews

Am enjoying the unlimited internet.

JESSICA MCGOVERN COEUR D ALENE, idaho

JESSICA Reviewed WFT Reviews

Great service from everyone that I worked with. The Customer Service was done speedy.

DAVE JONES HORSESHOE BND, idaho

DAVE Reviewed WFT Reviews

I signed up for service. The installer never came. No attempt was made to contact me or reschedule my installation. I contacted customer service. They were condescending in tone and could not locate my account by my name or phone number. They needed an order number which I did not have with me at the time. Having spent years in the telecom industry myself, I am amazed that Frontier can retain customers at all if they treat new customers in this shoddy mannor.

ERIN WHITE MCCALL, idaho

ERIN Reviewed WFT Reviews

Installation was a little rude at first, but then just got down to business and got our internet set up and a new port installed. They also showed up decent time in the A.M, which is much appreciated so you don't have to sit around all day waiting. Internet seems to be working well for us so far and most support staff I have dealt with have been quite pleasant as well. Thanks!

JOHN DONOHUE POST FALLS, idaho

JOHN Reviewed WFT Reviews

The technicians were fast and friendly and the service has been great!

SUSAN INGRAHAM SANDPOINT, idaho

SUSAN Reviewed WFT Reviews

Prompt, courteous, friendly, and thorough. Thank you.

PHYLLIS RYAN CASCADE, idaho

PHYLLIS Reviewed WFT Reviews

It was easy to install. Staff knew the product well. All my calls were professional but friendly.

MOLLY GAUTHIER KINGSTON, idaho

MOLLY Reviewed WFT Reviews

I have only had services a few days now, but so far so good!

DEREK HANZEN COEUR D ALENE, idaho

DEREK Reviewed WFT Reviews

Overall I'm pleased with the service so far. It's only been a couple weeks though...

KATE LANFERMAN BONNERS FERRY, idaho

KATE Reviewed WFT Reviews

So far my service has been great. I don't anticipate having any problems but it's only been 2 weeks. Phone reps are polite and informative. Installation tech was very knowledgeable and explained some issues about the internet so that I understood more about it.

APRIL MCDANIEL POST FALLS, idaho

APRIL Reviewed WFT Reviews

Love the customer service you can understand them an they make life easier to deal with when paying your bills an getting things straightened out when there's a problem love it !

DARIEN BOEDCHER HAYDEN, idaho

DARIEN Reviewed WFT Reviews

I am very happy with the professionalism of the installing technician and have no complaints about the internet. I feel it is a lot better than cable internet and cheaper. I've recommended your internet service to quite a few people.

TOMMY DARBY PRIEST RIVER, idaho

TOMMY Reviewed WFT Reviews

These guys rocked this job ! There was a broken wire somewhere down line , but they worked untill the job was done . The system works great , I am a happy customer !

GREG ATKINS MOSCOW, idaho

GREG Reviewed WFT Reviews

It took a while to get my modem, but once I received it, the installation was quick and easy. I don't get the best connection speed due to my rural address, but Frontier is the only provider that serves my area. Thanks Frontier!

JEFFREY CAREY COEUR D ALENE, idaho

JEFFREY Reviewed WFT Reviews

Thank you for working with me and the place i live to get my internet up and running as this was almost not possible

JESSICA GILLESPIE MOSCOW, idaho

JESSICA Reviewed WFT Reviews

Fastest internet I've had yet and really easy to install yourself!

NICHOLAS EDENFIELD MOSCOW, idaho

NICHOLAS Reviewed WFT Reviews

Just moved into a new apartment and Started using Frontier. It was so easy to get started and they did I not try to scam me into getting different services that I did not need like so many other companies. Frontier is quick and easy and provides great service!

MICHELE GULLON POST FALLS, idaho

MICHELE Reviewed WFT Reviews

I had to call Frontier three times to ensure service installation on the date promised. I spoke to several people, and spent an irregular time on the phone trying to fix things. The best part of my Frontier experience was the gentleman who came to install my phone and internet. What a delight! He made up for the rest.

ROB MITCHELL OLDTOWN, idaho

ROB Reviewed WFT Reviews

Extremely friendly customer care. Very affordable service with great quality.

ASHLEY SOUZA COEUR D ALENE, idaho

ASHLEY Reviewed WFT Reviews

The frontier employrees that took care of my husband and myself were very helpful. We were not sure this was the right thing for us untill frontiers employees helped us over the phone, made our experiance easy, calm,fun and educational. After talking with you huya we knew frontier is the right choice for us. Thank you guys for staying calm with us and walking us threw It all. We made a great choice with you guys! Thank you!