For Construction Projects, Call Before You Dig

Share this article

With spring and summer construction activity picking up across our region, we have an important reminder for homeowners and construction companies to call 811 at least three working days before projects start, to reduce the risk of striking a utility line.

By calling 811, homeowners and contractors will be connected to a local call center which in turn notifies the appropriate utility of any plans to dig. Professional locators go to the prospective digging site to mark the appropriate locations of underground lines with flags, spray paint or both. This essential service is available at no cost to homeowners and contractors.

Digging without knowing the approximate location of underground utilities can result in damage to gas, electric, communications, water and sewer lines, and striking a single line can cause significant injury and damage, and result in repair costs, fines and inconvenient outages.

With more than 20 million miles of underground utilities in the United States, it may be easier than you think to hit a buried line when digging. That’s why every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck, moving a road, planting a tree and laying a patio are examples of digging projects that require a call to 811 before beginning.

Homeowners and businesses may be eager to start construction projects, but with the 811 service readily available for requests 24 hours a day, seven days a week, at no charge, it’s important to call in advance. By calling 811 before you dig, you can reduce the chance of causing damage to a buried line.

The depth of the utility lines can vary due to erosion, previous digging projects and uneven surfaces. Utility lines must be properly marked because even digging only a few inches carries the risk of damage.

Frontier Communications is committed to keeping your services running smoothly all year long. You can help us maintain well-operating service for all of our customers by calling 811 before you dig!