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Few things are more critical to modern businesses than a reliable internet connection. In fact, 75 percent of those surveyed think profitability is affected by a bad connection. That’s money you can’t afford to lose. So, how can you get great internet service without going over budget? This guide will tell you what to look […]
by Frontier Business on
The ultimate guide to finding the perfect router for your network What Is a Router? A router is a piece of hardware that directs information packets between networks and the internet. There are several types of routers—the most basic distinction is a wired router versus a wireless router. With a wired router, you connect your […]
by Frontier Business on
Don’t forget about this simple communication-boosting tool What Is Call Forwarding? Call forwarding lets you forward some, or all of your incoming calls to another telephone number. You can choose to send calls to your home phone, mobile phone, or another employee or location. This feature is helpful for most people, but it’s crucial for businesses. […]
by Frontier Business on
What Is SIP Trunking? Session Initiation Protocol (SIP) is used in multimedia (voice and data) communications over the public internet or other private IP networks. It handles setting up, managing, and terminating sessions. SIP trunking is a communication method that operates using your internet connection rather than a traditional phone line. It’s a popular business communication […]
by Frontier Business on
For many customers, a phone call is the first interaction they have with a business. To ensure every interaction is as effective and efficient as possible, your small business phone system needs to be professional and useful to callers—without breaking the bank. An exchange auto attendant (also called a UM auto attendant) is one of […]
by Frontier Business on
With all the technological advances of the last decade, answer machines and auto attendant-based answer services have transformed into modern voice mail systems that small-business owners and employees use to interact with clients. You can use these small business voicemail greeting examples as models for what to do for your own business. They were created […]
by Frontier Business on
No matter what industry you’re in, there are two goals you’d probably love to achieve: Make your customers happier and get more done in less time. What one single change can help you reach those goals? Helping your workers communicate more effectively. To stay competitive in our hyper-mobile world, your employees need to be able […]
by Frontier Business on
You hear about the big cyber crimes—the Equifax data breach that exposed the financial information of 143 million consumers, for instance. What you don’t hear about are cyber attacks on small businesses. But they happen—a lot. Small-Business Cybersecurity Statistics According to a June 2016 Ponemon Institute report, 55% of small to medium-sized businesses said they […]
by Frontier Business on
Your business can’t afford slow internet. What’s merely a nuisance at home can cause serious problems for a small business. If you can’t respond quickly to customers, they may take their business elsewhere. And productivity and morale can take a hit if your team has to wait on a sluggish connection to upload payroll data […]
by Frontier Business on
Sometimes, business is like football: you can have a great lineup, but if you’re not executing plays well, you’re not going to score. You need a fast, agile team that has the tools and training to work together flawlessly. Pulling off big wins in business often boils down to better communication and collaboration. In our […]
by Frontier Business on
