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Don’t forget about this simple communication-boosting tool What Is Call Forwarding? Call forwarding lets you forward some, or all of your incoming calls to another telephone number. You can choose to send calls to your home phone, mobile phone, or another employee or location. This feature is helpful for most people, but it’s crucial for businesses. […]
by Frontier Business on
What Is SIP Trunking? Session Initiation Protocol (SIP) is used in multimedia (voice and data) communications over the public internet or other private IP networks. It handles setting up, managing, and terminating sessions. SIP trunking is a communication method that operates using your internet connection rather than a traditional phone line. It’s a popular business communication […]
by Frontier Business on
For many customers, a phone call is the first interaction they have with a business. To ensure every interaction is as effective and efficient as possible, your small business phone system needs to be professional and useful to callers—without breaking the bank. An exchange auto attendant (also called a UM auto attendant) is one of […]
by Frontier Business on
With all the technological advances of the last decade, answer machines and auto attendant-based answer services have transformed into modern voice mail systems that small-business owners and employees use to interact with clients. You can use these small business voicemail greeting examples as models for what to do for your own business. They were created […]
by Frontier Business on
No matter what industry you’re in, there are two goals you’d probably love to achieve: Make your customers happier and get more done in less time. What one single change can help you reach those goals? Helping your workers communicate more effectively. To stay competitive in our hyper-mobile world, your employees need to be able […]
by Frontier Business on
