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North Cascades Harley Davidson building

Customer Service Roars at North Cascades Harley-Davidson Thanks to New Phone System from Frontier Communications

Based in Burlington, Wash., North Cascades Harley-Davidson® has been selling, renting, repairing and restoring motorcycles, and serving motorcycle enthusiasts, for nearly 40 years. The dealership serves approximately 10,000 customers throughout the region. To learn more, read the whole case study: Harley-Davidson Case Study

Case Studies

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The Commonwealth Medical College building

Disaster Recovery and Business Continuity Solutions

Based in Scranton, Penn., the Commonwealth Medical College (TCMC) is one of the nation’s newest, fully accredited medical colleges. The college, which is independent and unaffiliated with any other college or university, offers a community-based model of medical education with three regional campuses in Scranton, Wilkes-Barre, and Williamsport. To learn more, read the whole case study: Commonwealth – Case Study

Case Studies

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North Cobb Christian School building

ADTRAN’s Virtual Wireless LAN Solution Supplies Campuswide Connectivity to North Cobb Christian School

Cultivating Hearts. Challenging Minds. Impacting Culture. Serving the greater north Georgia community and Atlanta metro areas, the North Cobb Christian School (NCCS) is currently ranked as one of the largest private schools in the Atlanta area. NCCS originated from the Grace Christian School, an educational ministry with 36 students in kindergarten through third grade. In 1983, it was decided to discontinue the educational ministry. Four families […]

Case Studies

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Someone holding a small ceramic house

Find a Better Work-Life Balance

Some quests never seem to end — the search for the Holy Grail, the thirst for the Fountain of Youth, and the elusive promise of achieving a work-life balance. Finding that balance is daunting to every professional, but when you’re a small-business owner it can be even more difficult. When the success or failure of […]


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Orange corded telephone

Dawn of the Age of Email: Do I Still Need to Know How to Use a Phone?

In this digital age of email, instant messaging, and one-click online shopping, it’s easy to think that the days of conducting business by telephone are numbered. However, businesses still rely on phone communications, and 65 percent of businesses consider phone calls a valuable source of high-quality leads. Establishing good phone practices and etiquette standards for […]


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Illustrated graphic of the gears in a man's head

What’s Your Emotional IQ

In today’s workplace, it is not enough for leaders to delegate tasks, shut their doors, and expect employees to deliver their best work. Instead, effective leadership is much more dependent on the ability to recognize and manage one’s own feelings and emotions in order to better relate to those of others. Using this insight will […]

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Concept, online media

Protect Your Business and Your Customers from a Data Breach

Data breaches are a threat to every business. They erode customer confidence and expose sensitive information that leaves businesses vulnerable. In addition to credit card and banking information, hackers can also go after intellectual property and business-to-business data. The Cost of Data Breaches Recovering from a data breach can be a public relations nightmare and […]


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Middle-aged couple looking at a laptop screen

Assisted Living and Eldercare Featuring Cindy Farley the Vice President of Genesis Healthcare

Gain Your Edge is a biweekly podcast on all things IT. This week’s podcast focuses on technology in assisted-living facilities and elder-care centers. We’ll explain the varying and evolving technology needs of residents and patients at assisted-care facilities, their caregivers and those who operate these facilities. Our guest is Cindy Farley of Genesis Health Corporation. […]

Podcasts and Webinars

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airplane in flight

How to Keep Your Team on Track When You’re Out of the Office

Small-business owners pour their hearts and souls into their businesses, so it can be hard to step away from the office for an extended period of time. And when they do take a break, whether it’s a well-deserved vacation or travel that’s required for work or family, they don’t have the luxury of unplugging and […]


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