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Frontier Customer Support

Frontier Customer Support

Help is just a click away.

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I’m an existing customer
  • Report a Frontier service outage
  • Resolve technical or account issues
  • Move or upgrade services
Visit Help Center Visit Help Center
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I’m a new customer
  • Call for available plans in your area
  • Get help choosing a package
  • Ask questions about Frontier service
Call 1-855-620-0519 Call 1-855-620-0519
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Manage your account with the MyFrontier App

Make a payment, track your appointments, or update your services, all from your phone with the free MyFrontier App. Your Frontier account is at your fingertips with easy access to billing, scheduling, and support. Our Help Center can answer most service questions you have without having to make a phone call—just use the app!

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Frequently asked questions

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Is Frontier available in my area?

The Frontier network offers home services throughout the country. Here’s how to check availability near you:

  1. Go here to enter your ZIP code and view available Frontier internet services.
  2. Call the Frontier phone number for new customers only to confirm availability in your area.

Call Frontier Support for New Orders Only 1-855-620-0519

P.S. You may be eligible for Frontier fiber service at gigabit speeds—call today to find out.

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What is Fiber 2 Gig Internet?

Fiber 2 Gig Internet is a Frontier fiber service package that offers symmetrical download and upload speeds that send data across your home network at a maximum rate of 2 gigabits (or 2,000 megabits) per second. At 2 Gig speeds, everyone can use the internet how they want without thinking twice. That goes especially for gamers—considering Frontier is the top-ranked ISP for online gaming in the nation.§

In addition to mind-blowing speeds, Frontier 2 Gig service includes (1) an Ultrafast Wi-Fi 6E System to connect devices all through your home at no extra cost and (2) FREE professional installation to ensure efficient setup and savings on your first bill.

§Best Internet Service Providers of 2021–2022, U.S. News & World Report 360 Review

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What services does Frontier offer?

Frontier offers the following services to homes all over the country:

  • High-speed internet, including Frontier fiber support where available.
  • Home phone service with unlimited nationwide calling.
  • Top-shelf digital security packages.
  • Add-on TV plans from YouTube TV.
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Can I pay my Frontier bill online?

Definitely! Log in to your Frontier support account and follow the instructions to pay your bill online. For help understanding your bill, view common billing questions here.

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Can I bundle Frontier services?

Yes, and it only takes a few minutes. Call now to confirm Frontier availability at your address and design your service bundle.

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How do I start Frontier service?

To start service, call the Frontier customer support phone number for new orders only. We’ll help you select a plan, then schedule a convenient time for installation. Your internet will be up and running before you know it.

Is Frontier Internet service available in my area?

Select your state to find packages near you—and see if Frontier fiber service is available.

map of frontier availability by state
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Looking for more? Frontier has it.

Supersize your home services plan today. With one call, you can order Frontier internet service with a home phone plan, digital security package, YouTube TV service, or all the above. Your agent has the details—contact Frontier today.

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