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Current customers
Frontier tech support & account assistance
Whether you get your Frontier customer service needs met by visiting the Help Center, chatting with virtual assistant Giga, or making a phone call, here’s how contacting Frontier Internet can help.
24/7 tech support
From DIY quick tips and outage checks to personalized step-by-step router troubleshooting and more, Frontier customer service numbers, chat lines, and Help Center resources can help whip your service into tip-top shape.
Billing & payments
In your Frontier account or MyFrontier app, you’ll find an intuitive billing experience with quick visibility into your charges, payment methods, AutoPay enrollment, and immediate Frontier Bill Pay support via chat if you get stuck.
Plan upgrades
Where available, you may be able to kick your speed into the next gear. And in practically any Frontier service area, you can expand your home services plan by adding deals on Verizon Wireless, YouTubeTV, or Frontier Secure products.
All other needs
Access other support features—ticket status, order and technician tracking, moving to a new area, and appointment scheduling, to name a few—and contact Frontier Internet with any other account question you can’t find in the Help Center.
Popular Frontier tech support tools & articles
Save yourself a phone call—try your hand at Frontier tech support and account services first.
Get started with Frontier Business in your area
Keep your small-business connection thriving with ultra-fast, ultra-reliable internet. On the 100% fiber-optic Frontier network, you’ll come to count on not just the 99.9% average network uptime, but also the high speeds, consistent signal, and low lag for smooth video calls and all-day cloud use. Shop business services now and contact Frontier Business Internet today to talk to an expert about your needs.
Frequently asked questions
I’m moving. Can Frontier help with the move?
Yes! Chat with Giga or call 1-800-921-8101, the Frontier customer service number for current customers, to confirm Frontier Fiber availability in your new area and schedule service installation or activation up to 45 days in advance.
How can I pay my Frontier bill?
You can pay your Frontier bill in a variety of ways:
- Pay from the home screen in your Frontier online account or MyFrontier mobile app.
- Use Express Pay to make a one-time payment without logging in (you’ll need your Frontier account number).
- Use the automated payment system available at Frontier customer service number 1-800-801-6652.
Need more Frontier Bill Pay support? Contact Frontier Internet by chat or calling Frontier customer service number 1-800-921-8101.