5 stars | Based on 17 Reviewsout of
MARILYN L. Reviewed Frontier Bundles
I have had nothing but problems signing on to Frontier. I would not recommend Frontier to anyone. Each representative I’ve spoken to in the last 5 weeks, and I have spoken to many, were very pleasant and each time I thought my issues would be handled efficiently and effectively, but we’re not. I’ve wasted hours on hold waiting to talk to a representative, then hours while they tried to fix a mistake. All because the person who initially took my order didn’t ask the proper questions, ie do you want your phone number ported to your new account, or tell me that certain promotions would not be available to me. I am frustrated and disgusted. I only hope there is nothing more in the next year. These services cost too much to put the consumer in such a state of frustration.
MARIA M. Reviewed Frontier Bundles
Thank you Jose for your help in providing good customer service Maria
BARRY S. Reviewed Frontier Bundles
This is a brain-damaged organization. They lie. They are disorganized and incompetent. The lying is the worst. Add in long hold times and they are the perfect storm of a hellish situation.
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